Susanna provides engagement planning, implementation, evaluation and capacity building:• Designing and executing collaboration and engagement strategies• Facilitating complex conversations for small or large groups, including organizational leadership• Designing and facilitating digital engagement strategies and meetings• Coaching managers on collaboration and engagement initiatives• Assisting staff to identify policy issues emerging from engagement• Evaluating project outcomes• Training staff and leaders to gain the skills and knowledge to sustain high quality engagement

Instructing about public participation skills for professionals around North America. Course author and instructor on (1) using digital tools and social media for civic engagement, (2) designing and facilitating meetings in polarized environments using dialogue and deliberation, and (3) evaluating engagement efforts.

Large Scale Public Involvement MethodsSocial Media and Civic EngagementDialogue and Civic Engagement Practicum