Susannah Fogarty Email & Phone Number

Washington, Dc, Us

San Francisco, Ca, Us

Partner with c-suite executives to drive intentional, thoughtful and effective change at their organizations. I believe that brand is a collection of every single interaction, and that connecting the dots is more important than ever. Most recently: developing brand platforms and messaging strategies for a purpose-driven organization, repositioning (and re-naming!) a legacy tech company to break though in the B2B space, continuing to push the boundaries of what's possible in travel and atomizing digital content to drive true 1:1 personalization.

San Francisco, Ca, Us

Head of the strategy departments in both DC and Atlanta studios, responsible for hiring, leading and managing teams of multi-faceted strategists, as well as developing the strategic capabilities and offerings for our agency.

San Francisco, Ca, Us

Head of the strategy department and member of the DC studio senior staff. Provide strategic counsel to internal and client teams across business/org transformation, branding, marketing, cx, retail, product, service and content initiatives. Develop winning narratives and perspectives for new business efforts, as well as identify opportunities for organic growth. Facilitate and articulate studio DE&I vision and action framework. Clients include Verizon Wireless, Optum, Sub-Zero, ADT, AARP.

San Francisco, Ca, Us

Strategy team lead for the DC office and member of senior leadership team. Responsible for mentorship, management and development of discipline as well as strategic output and direction across studio clients. Champion and shape new business opportunities, including organic growth opportunities.Client partner and counsel across key client relationships. Select work includes business and experience transformation, brand storytelling and marketing and product and service design that spans physical and digital customer experience, using data- and evidence-based approaches. Co-lead of diversity and inclusion initiative.

San Francisco, Ca, Us

San Francisco, Ca, Us

Work across DC and ATL offices as a part of multiple client/project teams leading content strategy and development initiatives. Balance strategic, creative, editorial, technical, and political considerations to imagine and deliver inspirational, effective, and efficient content that drives business objectives. Advocate for the content across all phases of project work and throughout the product lifecycle. Collaborate closely with teammates from user experience, strategy, technology, and creative teams to push boundaries and deliver excellence.

San Francisco, Ca, Us

Partner with office leadership to establish the content strategy discipline and methodology for AKQA DC and ATL.Work as part of multiple client/project teams across the office to ensure that the content we produce for our clients meets their goals and needs. Balance strategic, creative, editorial, technical, and political considerations to imagine and deliver quality content that drives business objectives and can survive beyond launch day. Advocate for the content across all phases of project work and collaborate closely with teammates from user experience, strategy, technology, and creative teams to push boundaries and deliver excellence. Activities and deliverables range from content audits, gap analyses, content outlines, messaging hierarchies, taxonomies and sitemaps, to content briefing presentations, workflow recommendations, copy decks, video scripts, CMS content field structure, mapping, and entry.

San Francisco, Ca, Us

Onsite account lead at Audi of America for digital agency of record.Serve as onsite digital subject matter expert and advisor to client team. Liase between primary clients, off-site agency team, and partner agencies. Responsible for presenting and supporting creative and strategic work across entire account, and socializing among stakeholders. Provide general client service, management, and relationship support.Project work included content and analytic strategies for digital ecosystem; website redesign, launch, and related internal and external communication activities; ongoing website maintenance and iteration; digital innovation concepting, socialization, vetting and execution; digital campaign concepting and execution; in-dealer sales and service tool development and implementation; and lead and handraiser programs.

San Francisco, Ca, Us

Serve as a primary, day-to-day point of contact for a series of mobile projects, both in a client relationship and internal project management role. Projects have included mobile and tablet application design, mobile and tablet application development, mobile channel marketing strategy, mobile strategy roadmap planning, cross-mobile-OS strategy and mobile site redesign and architecture. Campaign work has also included SMS campaign planning and management, as well as QR code strategy and implementation. Additional responsibilities include:- managing campaign metrics and KPIs and ensuring projects reflect client business goals- content strategy work, ranging from mobile and website strategy to SMS - internal resource management, allocation and burn tracking

Silver Spring, Maryland, Us

Communications Analyst working at USCIS. Planning, managing and executing communications activities for enterprise architecture governance project.

St. Louis, Mo, Us

Clients included AT&T, Johnson & Johnson, PG&E, P&G, Philips, iRobot, USDA, Library of Congress-Account Supervisor (2009-2010)-Senior Account Executive (2008-2009)-Account Executive (2007-2008)-Assistant Account Executive (2007)-Intern (2006)

B.A., English

Graduate Certificate, Publishing

Education record

Education record