Susannah Neighbors Email & Phone Number

Buford, GA, US

Buford, GA

• In addition to all responsibilities of PSS Specialist & PSS Lead:
• Lead efforts in developing and executing process efficiency improvements
• Audit team projects to identify opportunities for praise, development, and/or training
• Research errors to determine cause and best resolution for customer, then provide guidance or training on how to prevent future occurrences. Origin & resolution of errors may lie with customer, PSS team, order.
• Review orders for accuracy and coordinate between customer and order management team to resolve issues prior to production
• Delegate tasks among team based on review of workload and assessment of urgency

Buford, Georgia

• In addition to all responsibilities of Project Sales Support (PSS) Specialist:
• Streamline and implement new processes and procedures
• Facilitate day-to-day function and organization of the PSS department
• Identify priority projects and tasks and coordinate efficient and timely responses among internal and external teams
• Assist with hiring and training of new employees as well as assignment of responsibilities

Buford, GA

• Set department standard for communication & project organization
• Perform on-screen (Bluebeam) and paper takeoffs of drainage and utility plans
• Create order forms for custom products
• Provide quotes and estimates for three product lines to company sales representatives and distributors based on the detailed review and understanding of civil construction plans.
• Suggest changes to project specifications based on knowledge of company product lines and the respective functions and applications of those products.
• Develop relationships with distributors, contractors, and engineers to grow product sales

Marietta, GA

As Project Coordinator, I am the first person with whom most of our clients speak, and am often the ongoing customer service liaison. I also manage half of our development, support, and social media projects. Additionally, I provide minor technical support; assist with small website adjustments; estimate projects; review websites; provide SEO, social.

Greater Atlanta Area

Greater Atlanta Area

As the Outreach & Education Intern, I was responsible for developing and maintaining relationships with local businesses with whom our department could create a partnership. This often included asking for donations or program support of some sort. I assisted in creating and developing HIV/AIDS outreach and education efforts for our target and spent.

Bachelor Of Science (Bs), Anthropology

Dean's List, Honor Roll

Education record

Activities and Societies: Varsity Volleyball Team