Susan Renton, Cpm Email & Phone Number

Launceston, Tas, Au

Launceston, Australia

Leading an experienced recruitment team in the North and North West of Tasmania who are responsible for the recruitment, placement and on-going management of temporary labour hire solutions, contract and permanent recruitment and supply contracts within the professional services, operations, environmental, agribusiness and hospitality sectors.

Tasmania, Australia

Launceston, Australia

Manage the Rural Business Programs team within the company which include the Rural Financial Counselling Service, Rural Success Program as well as educational and support programs. Providing Coaching and Consulting within the Rural Industry. Engaging small business farmers to develop business skills and financial literacy knowledge in an effort to drive stronger business outcomes. Identifying opportunities to grow the business services arm of the group and developing programs and projects to meet the changing needs of the industry.

Launceston, Australia

Launceston, Australia

As a business coach/consultant I provide small businesses with insight into how they can create success by focussing on personal development, time management, self-sabotaging behaviour, finding clarity, decision making. I also work with clients on strategy, planning and problem solving and assist them develop business skills and knowledge particularly around business planning and financial control. I also consult on designing a business model or marketing plan and often assist in determining how to plan and implement projects.

Launceston, Australia

Hillross Strategies For Life has been providing financial advice to Australians for over 30 years and have been providing a range of wealth advice services to help people grow, manage, and protect their wealth.Hillross Strategies For Life has been providing financial advice to Australians for over 30 years and have been providing a range of wealth advice services to help people grow, manage, and protect their wealth.Hillross Strategies For Life prides itself on being innovative and informative,believing our kind of passion is a rare quality with the goal of assisting our clients to achieve their Financial Freedom. As General Manager I am responsible for the day to day management of the business from financial to marketing as well as strategic direction.

Launceston, Australia

Being passionate about ensuring our call centre employees and leaders have the skills to do what they do best everyday from day 1 in their role, Whilst not only developing training programs to achieve a skill increase my role was to engage the team members in attaining some of the softer skills thus enabling a greater connection to their workplace.

Worked within a project team to implement a new banking platform. Within my role I led the change management process within the call centre environments nationally.

Led a team of 10 team leaders with over 170 staff to provide excellent customer service to our customers within a contact centre environment. I am very proud of my proven track record leading teams in service, sales, admin and retention in line with business requirements resulting in major contribution towards maximization of revenue and ensuring delivery of economical outcomes

Project Management, Certified Project Master

Diploma, Project Management

Diploma Of Agribusiness Management, Agribusniess Management

Diploma Of Community Service (Financial Counselling), Financial Counselling

Diploma Of Financial Counselling

Diploma Of Management, Business

Education record

Advance Diploma Of Customer Contact Management

Advanced Diploma Of Call Centre Management