Susan Paulus Email & Phone Number

Richmond, Virginia

Richmond, Virginia

LABOR STRATEGY EXECUTION:Managed the demand and allocation of the Tech Development Program (TDP) associates for Capital One's largest tech organization. - Placed 480 TDP full-time associates and 190 interns in their roles over a two-year period.- Organized and implemented line-of-business training sessions for incoming new hiresTECHNICAL TRAINING.

Richmond, Virginia Area

Lead the innovation, strategy, operation and execution of the Real Time Messaging (middleware) platform's project management protocols and governance policies.Manage scope,schedule, budget, risks/issues and communications for programs and projects.Drive consistency and manage the governance of of the RTM delivery model across all lines of business and.

• Deployed at Capital One as part of the Real-Time Messaging platform team, responsible for the end-to-end delivery and change of business initiatives. Leading and managing multiple projects that will realize a combined.
• Utilizing experience with MS Project, MS Office, project management and people management to define and manage project scope, schedule and budget.
• Delivering project-related communications and status updates.
• Identifying risks and assumptions, dependencies and escalations on projects.

• Deployed at Capital One as part of the Real-Time Messaging platform team, responsible for the end-to-end delivery and change of business initiatives. Leading and managing multiple projects that will realize a combined.
• Utilizing experience with MS Project, MS Office, project management and people management to define and manage project scope, schedule and budget.
• Delivering project-related communications and status updates.
• Identifying risks and assumptions, dependencies and escalations on projects.

Video Platform (primary strategy)Pioneered corporate use of video media as selling tools for products and processes. Produced over 100 sales videos to drive profit and private brand share for a $400 million dollar brokerage business.Created educational and training videos for Daymon University courses.Mastered camera equipment, editing and compression.

An industry standard platform that enables global trading partners to transact with globally standardized data.Responsible for North American standards operations. Researched and implemented global CPG industry standards and created a process to integrate North American standards and category structure into global scheme.Translated UK English to US English.

Order Management System (OMS) / Attribute System A system created to standardize item descriptions to enable users to search more efficiently and drive strategic decision-making.Led a team of 16 business managers to build a CPG category structure to house over 200,000 items described in like-terms to afford more effective reporting capabilities..

Arjobex America is the manufacturer and distributor of Polyart, a synthetic paper.Client Relations Generated pricing and lead times for product inquiries.Processed and resolved customer complaints.Managed sample department, promotional mailings and sales contests.Produced and distributed monthly marketing reports.

B.A., History Of Art

Education record

Adobe Photoshop CS5 and Final Cut Pro