Susan Pike Email and Phone Number

This role is not Talent Acquisition/Recruiting. I provide operational/administrative/performance management support to 24 Syneos Health Professional Sales Representatives located in SC, GA, and Northern FL who are embedded into GSK's TEAM AIR (Anti-Infective and Respiratory).

• Full life cycle recruiting for Alamo Pharma Services’ 20+ external pharmaceutical clients – primary recruiting focus on Sales and Sales Management/Leadership roles. • “Team Lead” to outsourced team of 6 Sales Recruiters who assist Alamo with the build-out of contract pharmaceutical sales teams and direct hire placement • Partnered with Executive Director of Talent Acquisition to create and execute a talent acquisition strategy aligned with customer business objectives and culture to meet unique, aggressive hiring goals • Designated Account Manager/Liaison to numerous internal and external clients • Work in consistent partnership with Alamo Business Development and HR Leadership – responsible for competitive intelligence research • Part of internal “Process Development Team” – developed and launched recruiting process SOPs for outsourced recruiters. Once the new SOPS were introduced in Fall of 2015 – annual turnover was reduced by 60% within one year. • Implemented the usage of Predictive Index (behavioral assessment) as part of our selection/interview process – Certified PI Analyst since 2013 • Provide Predictive Index Analysis to hiring managers for all Alamo candidates chosen to participate in face to face interviews • Creation of customized reports and metrics to measure performance – internal and external• Provide customer/account information to recruiting team – kick off calls, weekly status/activity calls & reports, creation of client information sheets, problem-solving, research, and sourcing assistance • Extend verbal offers, offer letter creation, liaison with internal and external HR and Project Management • Eternal student of my profession – participate in continuing education to stay ahead of industry, market, and digital trends to master recruiting efforts and contribute new innovative, breakthrough ideas towards the growth of our business• Performance Reviews – Overall “Exceeds Expectations”

• Successful Recruiting Business Partner to Gentiva’s Hospice & Home Health Sales Leadership team in the Southeast, Mid Atlantic, Texas, and Pacific Northwest Regions• Source, screen, present, and advise hiring managers on sales professional candidates • Exceeded Q2, Q3, and Q4 2013 hiring goals – 2 to 5 hires per week• Exceeded Q1, Q2, Q3, and Q4 2014 hiring goals – 2 to 5 hires per week• Consistently recognized by sales and executive leadership for above & beyond performance

• RPO Corporate Senior Recruiter assigned to Boehringer Ingelheim Pharmaceuticals • Pharmaceutical Sales Recruiter – Human and Animal Divisions – worked territories across the US• Consistent praise and kudos from client hiring managers – 2 to 5 hires per week • High volume recruiting environment - completed major sales expansion with BI Pet Division (24 hires within 5 week time frame)

Sales Recruiter supporting Stryker Orthopaedics - Reconstructive, Trauma, Joint Preservation, and Foot/Ankle

Administrative Sales Manager to over 40 Pharmaceutical Sales Representatives in the Southeast – Client/Project was Boehringer Ingelheim Pharmaceuticals• Interviewed and hired over 75 pharmaceutical sales representatives for client project with Boehringer Ingelheim. This effort required extensive interaction with inVentiv recruiters and client District Managers/leadership – Cardiology, Respiratory, and Diabetes focused teams.• Successfully negotiated salaries and expenses to stay within project budget guidelines• Managed 107 VSRs overall throughout the project – 5 different alignments – GA, AL, FL, MS, SC, and PR • Extensive problem solving and troubleshooting with new hire onboarding, technology support, training and education.• Account Manager/Client Services liaison to Client leadership in the Southeast – “Go To” person • Management and Monitoring of Representative activity• Responsible for HR and “Performance Management" with the inVentiv VSRs • Frequent Communication with Sales Reps, Client Management, and inVentiv Executive Management• Consistently recognized by National Business Director and Lead ERM for successful achievement of goals

Responsible for the recruiting and placement of pharmaceutical salespeople – internal and external customer requests – primary care, hospital, specialty sales, nurse educators. Geographic focus was in GA, AL, FL, MS, SC, and PR • Regional Recruiter achievements include:• Managed as many as 75 requisitions/openings simultaneously –various clients – various profiles • Consistently placed over 200 pharmaceutical sales representatives each year into various contract and permanent sales jobs each year• Ranked #1 (out of 15) in March 2009 for total hires - #3 out of 14 for # of perm placements in 2009 – ranked 5 out of 14 for # of total placements in 2009 • Awarded BOB Award (Best of the Best) in Jan 2009 • Awarded Presidents Club Award in 2006 for Above & Beyond Performance • Recognized daily by candidates, clients, and management for my commitment to task and quality work• Additional job responsibilities include inside and outside sales generation of new business as well as account management of existing customer base • Worked with clients of all sizes and scale - large, medium, small, startups - variety of therapeutic areas