Susan Selby Email & Phone Number

Toronto, Ontario, Canada

Peterborough, Ontario, Canada

Appraisal and evaluation services of decorative and fine arts. Serving the Kawarthas and GTA.

Acted as the first point of contact for 3K+ staff and 15,000 patients; create education and awareness messaging for clients and staff- Assisted clients, staff and clinicians with privacy-related concerns- Generated standard and specialized investigative reports including audits and incident tracking to meet regulatory requirements- Created and updated case files; prepare and redact responsive documentation - Performed administrative functions including calendar management, payroll, processing of invoices and expenses- Developed presentations, articles, organization-wide communications, and administrative templates - Coordinated annual roadshow to increase privacy awareness- Updated intranet and internet pages and e-learning modules

Toronto, On

Employed adult learning & elearning principles to develop course modules for Pharm.D program- Engaged stakeholders and Subject Matter Experts (SMEs) in needs assessment; evaluated instructor and end-user requirements- Maintained content delivery, posting and release schedules- Created interactive lectures; formatted content to ensure consistency across course offerings; determined best delivery method for engagement- Evaluated existing materials and integrated where possible

Toronto, On

Provided high-level administrative support services to the Chief Nursing Executive and Directors and Managers of Quality, Privacy, Patient Relations, Pharmacy and Health Disciplines - Applied administrative knowledge and technical skills to optimize the workflow and daily functions of executives within the portfolio, including calendar, meeting, travel and expense management - Prepared and edited routine and confidential correspondence, reports and presentations - Acted as recording secretary for Board of Directors subcommittee meetings - Managed the storage, routing and retrieval of documentation and files - Provided applications and eLearning system support to staff - Maintained departmental resources including intranet site, contact database and policy inventory - Led and supported special projects as assigned - Acted as liaison with educational institutions and clinical staff to facilitate student placements

Toronto, On

Managed print, digital and web-based products with tight deadlines and multiple deliverables - Applied writing, editing and proofreading skills to content for a variety of educational resources - Generated and monitored deliverables schedules, budgets and status reports - Reviewed print and online content for grammatical accuracy, style and print specifications - Prepared manuscript for publication to various media - Collaborated with publishing teams on the creation and maintenance of websites and e-catalogues - Worked with product managers to create support materials and interactive product guides - Developed processes and associated forms to streamline website creation and maintenance

Toronto, On And Vancouver, Bc

Provided administrative support to the Vice-President, Sales, and Regional Managers; managed office operations - Handled all administrative duties for National Vice-President, Sales - Supervised regional sales support staff- Designed, staffed and coordinated special projects- Coordinated special events, regional meetings, conferences, and seminars- Prepared marketing materials and annual educational campaigns - Maintained contact database- Prepared reports, correspondence, budgets, presentations, and accounts payable/receivable- Represented firm at trade shows and client events

Vancouver, Bc

Acted as main point of contact for proprietary investment products; performed administrative tasks for account managers and senior management team - Administered employee share purchase and dividend reinvestment plans - Initiated stock purchases for client firms on a weekly basis - Managed regular reporting structure for client firms and accountholders - Conducted regular meetings with internal and external stakeholders to review accounts - Fielded customer service calls

Mcatd: Master'S Certificate In Adult Training And Development, Education

Bachelor'S Degree, Art History