Supported Lifespan's strategic planning efforts through the design and analytic support for business plans, strategic plans, CoN applications, feasibility studies, marketing plans, demographic studies, financial analyses, physician utilization, demand studies, volume and bed need projections, capacity planning studies, and internal utilization trend analyses.Created, maintained, and enhanced the department's data repository and inventory, which included databases from both internal and external sources.Developed, managed, and ensured the integrity of comprehensive databases; synthesized and integrated complex qualitative and quantitative data from multiple sources, with a strong knowledge of relational databases.Responded to ad hoc requests, providing timely and accurate analysis tailored to specific needs.Summarized and presented findings through written reports, high-quality visual reports, PowerPoint presentations, graphical displays, and maps for senior executives, board members, managers, physicians, and clinical leadership.

Supported the Gateway Quality Assurance program by coordinating the revision and rewriting of the Gateway Clinical Policy & Procedures Manual to ensure compliance with State and JACHO standards. Provided the knowledge and support needed to achieve JACHO Accreditation with Accommodation.

Responsible for the rehabilitation, crises intervention and outreach services to Adults with serious mental illness, in office, home and community settings.