Susan Torchia Email & Phone Number

I am a diligent and motivated professional leveraging a track record of success spanning over 12 years as a high-impact sales professional.Throughout my career, I have managed the sales cycle from end-to-end from conducting prospecting and generating leads through market research and relationship building, to assessing customer needs and using my product knowledge to illustrate its alignment as the optimal solution.I pride myself on my ability to maintain professionalism, authenticity, and a genuine care for client success to build long-standing relationships and promote business retention. My exceptional interpersonal skills have also been used to build rapport with my peers and industry players, resulting in an integrated referral network generating further leads.By capitalizing on unique revenue generating opportunities, I have been instrumental in driving substantial process and sales strategy improvement, while further refining my own skills to consistently surpass expectations.My Areas of Expertise include:★ Territory Management: Managing large-scale territories independently and conducting market research to develop high-impact sales strategies.★ Lead Generation & Sales Strategy: Generating a multitude of leads through word-of-mouth, research, and cold-calling.★ Business Opportunity Identification: Using market research to develop innovative tactics and capitalize on strategic opportunities to improve revenue generation and industry presence.★ Sales Proposal Development: Assessing customer needs through excellent interpersonal skills, presenting a product solution through leveraging industry knowledge and a consultative sales approach.★ Sales Pipeline Management: Managing all aspects of the sales cycle, tracking status of all accounts and prospects.★ Account Management: Building strong, trusted relationships with business-critical accounts through phone calls and in-person visits, while resolving customer service concerns.★ Relationship Building: Establishing relationships with industry players in addition to clients to drive business through word-of-mouth.★ Training & Mentorship: Promoting widespread improvement in performance through high-impact training and mentorship.

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  Nooksack Valley High School

  High School Diploma