Susan Walters Email & Phone Number

• Author and develop story boards and craft marketing messaging across multiple-product solutions• Responsible for development and delivery of strategic (SaaS) product demonstrations• Serve as Subject Matter Expert (SME) for the Human Capital Management suite of solutions• Create and manage digital demo content to enhance customer engagement within presales• Assist with the management of the functional and technical elements of RFIs/RFPs• Educate prospects and clients on thought leadership within the K12 industry through webinars, on-site presentations, and conferences

• Responsible for development and delivery of solutions (SaaS) product demonstrations• Utilize expertise to develop and present solutions related to the Consultant’s primary product of focus• Identify opportunities for multi-product solutions through consultative visits, meetings and demonstrations• Responsible for representing the product to customers and at field events such as conferences, seminars, etc.• Surveying the customers’ needs to determine the best solution and assist with creating an agenda to set appropriate expectations• Respond to functional and technical elements of RFIs/RFPs, convey customer requirements to Product Management teams

Malvern, Pa

• Execute the design and delivery of engaging solution product demonstrations that focus on targeted research, the value to the client, and the story of the Human Capital Management business problems of K-12 organizations• Provide Subject-Matter Expertise in the area of Professional Growth and Employee Talent Engagement in the K-12 industry• Develop responses for functional and technical elements of RFIs/RFPs and convey customer requirements to Product Management teams• Assist with Product Management activities, pre-sales assets for the sales organization including develop training and tools for success Qualifications• Distill and communicate customer needs and product feedback in the area of Professional Growth to Product Owners, Services, Marketing, and Sales Management• Present at field events to K-12 stakeholders, such as conferences, user groups, and seminars

Orlando, Fl

• Analyze client usage and product to develop strategies to ensure clients are receiving value throughout the full duration of their partnership with the company• Develop plans for monitoring utilization of customer solutions• Collaborate with Account Executives and Marketing to develop dynamic presentation of solutions• Prioritize and identify new professional learning content to be developed; and the revision of existing content • Oversee and supervise instructional design and content development contractors for creation of new and existing professional learning content• Collaborate with Professional Learning to ensure alignment between product content and services• Facilitate professional learning sessions that integrate both product and educational content

Orlando, Fl

• Meticulously analyzed nationwide client evaluation systems, instructional plans and school/student data in order to design an appropriate scope and sequence for professional development including the creation of leadership teams, professional learning communities, content specific and research-based instructional strategies, use of video in the classroom, virtual learning sessions, face-to-face large and small group workshops and customized coaching services• Collaborated with all school systems to design and implement an innovative teacher evaluation system, classroom walkthrough tool and process for managing and monitoring instruction• Effectively managed all services providers to ensure prompt implementation of quality professional development, project outcomes and budget expectations• Strategically recruited and on boarded consultants while also driving the approval of training materials, providing customized feedback based on customer surveys and approving expense reports for service providers• Successfully designed creative software product and academic content training, materials and resources including case uses, PowerPoints, screencasts, recordings and webinars to drive student achievement • Provided comprehensive software product training, Common Core and content model lessons, peer reviews, customized coaching services, research-based instructional strategies and data analysis workshops to further teacher’s professional development• Developed the instructional capacity of elementary/middle schools teachers for turnaround schools in Michigan• Served as the facilitator for a number of professional development sessions in the understanding and application of the Charlotte Danielson Framework and data analysis meetings

Alamance Burlington School System, Burlington, Nc

• Acted as a liaison between the elementary school and curriculum division for the school system to provide on-site training for pre-K-5 teachers, including exceptional children and English second language learner teachers• Provided continual training, support and resources for teachers, tutors and paraprofessionals on various academic content including balanced literacy programs, science inquiry, data and assessment and integration of technology in the classroom• Partnered with key community resources, such as United Way, to provide tutoring for at-risk students• Coordinated and developed innovative curriculum for internships, practicum and tutoring programs with Elon University• Developed and implemented a new teacher handbook and seminars to assist new teachers in their development and becoming acclimated with professional expectations• Functioned as a facilitator for all National Board for Professional Teacher candidates at the North Carolina Center for the Advancement of Teachers• Actively participated as a cooperating teacher for student teachers and practicum teacher candidates attending Elon University• Served as an instructor for Technology Enhancing Curriculum (TEC) to support teachers in integrating technology into the classroom.

Alamance Burlington Schools, Burlington, Nc

• Thoroughly prepared, managed and monitored student learning through formal and informal assessments in order to provide effective and efficient instruction meeting the needs of all learners• Prepared differentiated research-based instructional lessons for various academic disciplines according to state standards• Actively participated in various leadership roles, including serving as an integral member of the school improvement team• Constructed and introduced crucial grade level curriculum maps for various academic areas• Implemented and delivered an appropriately broad, balanced, relevant and differentiated curriculum for students while supporting a designated curriculum area as appropriate• Facilitated and encouraged a learning experience providing students with the opportunity to achieve their individual potential• Actively contributed to significantly raising the standards of student attainment while also engaging in the higher education improvement plan and its implementation• Proactively shared and supported the school’s responsibility to provide and monitor opportunities for personal and academic growth• Provided comprehensive assistance in the development of appropriate syllabuses, resources, schemes of work, marking policies and teaching strategies in leadership education• Led and mentored new teachers to create an environment focused on team collaboration and student achievement• Fostered a classroom environment conducive to learning and promoting excellent student engagement• Volunteered to assist students and teachers in numerous areas to achieve their highest potential• Established a presence of discipline and order in the classroom • Maintained records as required by the school and district and generated appropriate reports as directed• Utilized innovative and effective measurement tools for educational performance

Master Of Education (M.Ed.), Elementary Education And Teaching, Gpa - 3.63

Activities and Societies: * Member of Kappa Delta Pi National Honor Society for Education: 9 Years * Member of Phi Delta Kappa.

Bachelor Of Education (B.Ed.), Elementary Education And Teaching & Middle School Education, Gpa: 3.85