Susan Westbrook Email & Phone Number

Currently: Supervise staff of 15 compliance monitors and support staff; Direct all monitoring activity; Ensure adequate monitoring of all rental housing programs operated by NCHFA; Plan and conduct semi-monthly compliance training for public; Approve rent increases and reserve withdrawals for loan portfolio; Oversee Key Rental Assistance Program; Negotiate workouts for properties requesting loan modifications; Oversee troubled properties.Previously as a Team Leader and Senior Asset Manager: Process rent increases and reserve requests in accordance with loan requirements; Evaluate financially distressed properties requesting debt relief; Review audited financial statements focusing on potential problem areas and compliance requirements; Conduct workshops to instruct clients on compliance with Low Income Housing Tax Credit, HOMEand Housing Trust Fund regulations; Keep workshop materials updated and create new materials as needed; Conduct monitoring visits to ensure compliance with program and loan compliance; Conduct courtesy visits; Prepare Watch List for NCHFA Board review, as necessary; Follow up on Delinquency List from Finance as directed by supervisor; Research topics of concern and program updates using all available resourcesSpecialties: Low Income Housing Tax Credits, HOME program, Section 8, PBCA, Rural Development, State Housing Trust Fund, State Tax Credit, RTC, Tax Exempt Bonds, Supportive Housing

Listed skills include Affordable Housing, Hud, Lihtc, Property Management, and 7 others.

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  Manager Of Rental Assets

  Nchfa

  May 2018 - Present - Raleigh, North Carolina, United States