Suseevan Sunderalingham Email & Phone Number

Greater Toronto Area, Canada

Ensures that proper procedures are followed in the handling and delivery of mail

Toronto, Canada Area

• Working collaboratively with the Account Executives to build successful sales proposals.• Develops and maintains relationships with internal functional areas.• Provides analysis and support of internal and external sales/financial report; including revenue trends, variances and targets• Captures, maintains and updates all sales-related activity• Promotes and supports marketing campaigns and special corporate marketing initiatives leveraging sales opportunities when dealing with commercial customers.

Toronto, Canada Area

Performed complex operational processes, such as: Order booking-SAP  creating quotes  response to customers’ inquiries supply chain  Logistics presenting sales reports escalations  Create invoices• Collaborated with other departments and partner companies including sales teams, supply chain, vendors and logistics to resolve issues that arose from the end-to-end sales process• Participated in, as well as led, process improvement activities to improve sales productivity

Toronto, Canada Area

• Created configurations and quotes for sales reps; modified/reworked configurations and quotes due to errors• Provided accurate and timely configuration support for direct sales opportunities related to server and storage solutions• Educated various sale departments through presentations about process requirements to improve turnaround time

Toronto, Canada Area

• Proficiently and professionally responded to customers’ questions pertaining to orders, product availability, price, products and services, procedures and policy • Maintained a high-volume workload within a fast paced call center environment• Acted as a single point of contact and provided excellent customer service and handled complaints professionally

Bloomington/Normal, Illinois Area

• Designed and developed jobs for extracting, transforming, integrating, and loading data into Data Mart using Datastage Designer• Directly supervised and trained team members to implement technical tools• Collaborated directly with the Business Solutions Architect/Project Manager to execute project plan and meet project goals and deadlines• Participated in weekly conference meetings to resolve immediate technical issues as well as to plan and develop strategies to meet client’s technical goals and improve team results• Performed unit and system testing for each technical operation to ensure that it met the functional requirements of the designed project