Engineering Leader with 18 years of experience in Technology with last 8 years in leading teams in the areas of ITSM, DevOps and SRE. Translating business strategy into IT strategy. Taking care of customer experience. Solving real-world problems in retail through innovative IT solutions like removing legacy tech solutions & transforming IT towards new cloud/containers-based platforms to enable business teams. I help increase pace of change across the organization to compete with modern day retailers like Amazon. Simplifying processes, creating great products. Responsible for product Lifecycle from ideation to rollout. Lead high performing team of product developers. Setting up IT Service Management processes like Major Incidents, Change, Knowledge, CMDB and Asset Management etc., Site Reliability for critical applications, disaster recovery and BCP. Working to design & create tech products within IT infrastructure. Following the DevSecOps model to integrate security within product development. 12 years working with top US retailers, fortune 500 companies like Target & JCPenney. Helping them become more nimble, fast paced to compete in modern day retail environment.
Listed skills include Sharepoint Architect, Sharepoint 2013, Sharepoint Administration, Sharepoint, and 13 others.