Associate Project Manager, Product Success
Current• Leading the team handling the escalations for ‘Elevate RMS’ product. These escalations either come directly from the client or from the Level 1 teams related to all the microservices involved as well as the forecasts and decisions generated by the system analytics.• Working on and leading various projects related to the Enterprise client – Hilton on the flagship RMS product - 'G3' of the company.• Collaborating with the QA and Product Management teams to continuously learn and… Show more • Leading the team handling the escalations for ‘Elevate RMS’ product. These escalations either come directly from the client or from the Level 1 teams related to all the microservices involved as well as the forecasts and decisions generated by the system analytics.• Working on and leading various projects related to the Enterprise client – Hilton on the flagship RMS product - 'G3' of the company.• Collaborating with the QA and Product Management teams to continuously learn and document the new and existing functionalities being introduced in the Product.• Closely working with the technology teams to identify the root cause of the client concerns/issues with regards to the system analytics and the products/functionalities in general and in turn contributing to the success of our products. Show less