Sushi Gwen Varias Email & Phone Number

National Capital Region, Philippines

• Sources resume of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc
• Conducts phone interviews to pre-screen candidates, verifies their qualifications, availability and compensation requirements; documents these interviews
• Sets up interviews between candidates and hiring managers
• Involves in recruiting passive candidates, through phone calls, emails, and general relationship-building
• Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions

Muntinlupa City, National Capital Region, Philippines

• Managed large amounts of incoming calls for sales and billing inquiries for a Wireless Telco account.
• Assisted customers in placing orders, account management, and billing disputes.
• Handled customer complaints, provided appropriate solutions and alternatives to ensure resolution over the phone.
• Kept records of customer interactions, processed customer accounts, and filed documents.
• Provided accurate, valid, and complete information by using the right methods/tools.
• Generated sales that developed into new customers.

Muntinlupa City, National Capital Region, Philippines

• Managed large amounts of incoming calls for sales and billing inquiries for a Residential Telco account.
• Assisted customers in placing orders, account management, billing disputes, and technical issues.
• Handled customer complaints, provided appropriate solutions and alternatives to ensure resolution over the phone.
• Kept records of customer interactions, processed customer accounts, and filed documents.
• Provided accurate, valid, and complete information by using the right methods/tools.
• Generated sales that developed into new customers.

Senior High School, Humanities And Social Sciences

Bachelor Of Science - Bs, Psychology