Support the General Manager of Employee Relations in ensuring the proper and proactive functioning of the section and responsible for the matters in particular related to Conduct, Discipline and Appeals, Grievances, Investigation, Domestic Enquiry, RTI matters and part of faculty team for training of officers. Key Responsibilities and Accountability: To ensure a directed, proactive, high standard of service and expertise in relation to employees conduct, complaints, appeals and independent review in the matter. Disciplinary action in respect of the matter of Sexual Harassment Of Women at Workplace Act & Rules, 2013. Appointment of legal counsels and liaison for contesting cases filed for and against the HRD department. Obtaining legal opinion and furnishing para-wise comments in respect of Court cases filed against the Bank.  To liaise with Zonal HRBP and advice relevant officers to ensure that matters relating to employees conduct and appeals and related matters are communicated and coordinated effectively. Provide support for investigations and identification of IA and PO. Drafting investigative plans, inquiry letters, reports and notices. Preparation and presentation of cases to the Disciplinary Authority/Appellate Authority or CVO. Reviews, reports on, and provide recommendations with respect to WSD/representations/reports/appeals received. Interface effectively with all levels of the HR and Zonal HRBPs to coordinate and oversee all the Domestic Enquiry and Disciplinary action activities.  To deal with requests from persons seeking information under RTI and render reasonable assistance to the persons seeking such information. Prepare Para wise comments against the appeal preferred at the Appellate Authority and Central Information Commission. Defend the organization before the CIC.

Interface effectively with all levels of the HR and Zonal HRBPs to coordinate and oversee all the Domestic Enquiry and Disciplinary action activities. Related grievances raised by employees of the bank.

Key Responsibilities and Accountabilities: Ensure that all banking operations are performed in accordance with established policies and procedures. Assist the Branch Head in the management of all major activities, like establishment matters, statutory compliance. Maintain and ensure field compliance of sales policies, procedures, and rules of engagement related to all aspects of Sales Operations including approval requirements, escalation processes, and compliance with standard guidelines. Responses to queries from Customers, Corporate office and external organizations; follow up with relevant parties in relation to prospective relationship, maintain accurate records; record-keeping and organize public events such as promotional expos. Responsible for the daily internal administration of branch and prompt & accurate service to customer, branch administration and engaging external agencies. These include the opening of accounts, verification of documents, coordination with centralized processing department and managing the security documents. Assist the lead administration in negotiating related contracts, managing relevant vendor relationships and ensuring smooth branch operations. Oversee branch operations to facilitate customer on boarding, lifecycle management, transactions, reporting and reconciliation.

Key Responsibilities and Accountability: Monitor academic and operational activities of the organization. Closely worked with ISO certification team on activities related to its compliance.  Providing a stimulating learning environment in which students can develop to their full potential.  Mentor students in the area of Personality development, Group Discussion and Personal Interview. Utilizing computer resources like Internet, Smart Class to promote interactive learning.  Preparing and implementing remedial programs for students requiring extra help.