Susy Ing Email & Phone Number

"Flextrack provides enterprise organizations with contingent workforce solutions such as Managed Service Provision (MSP), Vendor Management Systems (VMS) & Contingent Workforce Consulting."•Operational responsibility for the centralized corporate recruitment & procurement of contractors within Flextrack clients within Canada. •Serve as a primary liaison with hiring managers to guide them through the contractor acquisition process & use of the vendor management system & also act as… Show more "Flextrack provides enterprise organizations with contingent workforce solutions such as Managed Service Provision (MSP), Vendor Management Systems (VMS) & Contingent Workforce Consulting."•Operational responsibility for the centralized corporate recruitment & procurement of contractors within Flextrack clients within Canada. •Serve as a primary liaison with hiring managers to guide them through the contractor acquisition process & use of the vendor management system & also act as the key point of contact with staffing vendors for requisition engagement, screening and hiring. •Provide recruitment subject matter expertise, user counselling, problem resolution, & management reporting.•Requirement consultation with hiring managers to ensure managers are hiring for the right skills for their needs, & are able to obtain those resources at the most competitive rate.•Provide contractor market knowledge (including general availability of skills, rate guidelines, provide guidance to managers on various legislative issues surrounding contingent workforce)•Rate consultation & management to defined rate card.•Distribution of requisitions to staffing vendors through the vendor management system (VMS).•Vendor resume screening, interview coordination and offer presentation, negotiation, documentation completion for onboarding and offboarding.•Conduct regular follow up with managers to ensure contract success & to provide early mitigation of issues.•Create & maintain candidate, client and job records in VMS.•Problem resolution for any variances from the predefined system/process•Communication to & training of hiring managers & vendors on contract recruitment process & vendor management system.•Provide regular & ad-hoc operational reports & trend analysis for managers & executives on recruitment process, contractor procurement & staffing vendor effectiveness.•Assist in the development & definition of processes, documentation of processes, project plans Show less

Toronto, Canada Area

“Allegis Global Solutions (AGS) specializes in Integrated Talent Solutions, Advisory Services, Contingent Workforce Management, and Recruitment Process Outsourcing. AGS is part of the Allegis Group, which is one of the largest privately held staffing and recruitment services companies in the world, with $16 billion in revenue in 2016”Client Services Manager (Toronto Dominion Bank, TD), Mar/2016 - May/2020Staffing Consultant (Royal Bank of Canada, RBC), Jan/2013 -… Show more “Allegis Global Solutions (AGS) specializes in Integrated Talent Solutions, Advisory Services, Contingent Workforce Management, and Recruitment Process Outsourcing. AGS is part of the Allegis Group, which is one of the largest privately held staffing and recruitment services companies in the world, with $16 billion in revenue in 2016”Client Services Manager (Toronto Dominion Bank, TD), Mar/2016 - May/2020Staffing Consultant (Royal Bank of Canada, RBC), Jan/2013 - Mar/2016Acquisition Responsibilities:•Assist client managers during all stages of the contract labor acquisition (hiring) process including: request creation in a web-based workforce management tool, qualification of request, review of submitted candidates, interview scheduling and follow-up, and on-boarding requirements •Manage and ensure quality performance of participating staffing vendors •Liaise with client managers, and vendors to ensure all necessary paperwork is completed and collected prior to starting assignment and at end of assignment Managing Assignment Responsibilities:•Assist client managers with extension of contract assignments •Ensure all assignments are ended appropriately in the system when notified of an end of assignment •Assist with the collection of company assets from vendors (laptop, badges, etc.) •Assist in collection of contractor hours and approval of time by hiring managers •Conduct analysis, investigations, and resolve client’s inquiries as needed •Provide periodic program status reports to leadership as requiredGeneral Responsibilities:•Provide day-to-day Helpdesk support •Document all client and vendor activity and issue resolution from identification through completion ensuring a high level of customer satisfaction •Constant interaction via email and phone with clients, staffing vendors, contract personnel and other partners •Ensure successful achievement of service level agreements (performance metrics) Show less

Toronto, Canada Area

“The 500 is one of Canada's leading organizations providing full-time and temporary staffing solutions to companies across Canada. Established in 1953, The 500 is well positioned to assist both the job seeker and client organization in two distinct areas: Executive & Professional Search and Temporary Staffing”• Experience and expertise in both temporary and permanent search and placements • Specialize in the placement of roles, Canada-Wide, across all industries, both private and… Show more “The 500 is one of Canada's leading organizations providing full-time and temporary staffing solutions to companies across Canada. Established in 1953, The 500 is well positioned to assist both the job seeker and client organization in two distinct areas: Executive & Professional Search and Temporary Staffing”• Experience and expertise in both temporary and permanent search and placements • Specialize in the placement of roles, Canada-Wide, across all industries, both private and public sectors• Partner with client companies in order to learn their business, understand the responsibilities of jobs requested to be filled and the key deliverables of the role• On the candidate side, learning & understanding their career goals and key accomplishments to assist in placing them in roles which with enhance their careers• Specialties: Full-Cycle Recruitment, Direct-Recruitment, Performance-Based Hiring and Interviewing, Negotiating, Sourcing Nationally, Recruiting, Contract, Head-hunting, Research, Find, Build relationships, Networking• Development of sales strategy, business development and acquisition • Superior interviewing techniques with ability to quickly build rapport, credibility and successfully extract pertinent information and motivation behind career activity• Assist in the hiring and training of new recruiters• Clients include: Public (Government, and Ministry), and Private (ranging from small to large organizations including global Fortune 500 companies) Show less

Toronto, Canada Area

“Hays Specialist Recruitment Canada is a wholly owned subsidiary of Hays plc, which has been at the forefront of the global recruitment industry for over thirty-five years. With annual revenues of over £2.1 billion, Hays Specialist Recruitment is the largest specialist recruitment consultancy in the world. Their corporate head offices are located in the United Kingdom, and they have over 8,800 staff in 393 offices across 27 countries”• Developed close working relationships with clients,… Show more “Hays Specialist Recruitment Canada is a wholly owned subsidiary of Hays plc, which has been at the forefront of the global recruitment industry for over thirty-five years. With annual revenues of over £2.1 billion, Hays Specialist Recruitment is the largest specialist recruitment consultancy in the world. Their corporate head offices are located in the United Kingdom, and they have over 8,800 staff in 393 offices across 27 countries”• Developed close working relationships with clients, which, ranged from international firms to entrepreneurial, owner-managed businesses or some of Canada's largest employers. • Responsible for expanding a client base, and increasing sales to that base, as well as delivering the service itself, requiring a vast range of personal qualities and skills. • Resourced sales leads, including networking with the local business community and using the internet as a vital marketing tool, employers relied on me for advice when planning recruitment, drawing up jobs and person specifications and salary and benefit packages.• Responsible for helping people achieve their career goals. • Attracted new candidate registrations, through advertising on the internet, and networking in the industry.• Screened and interviewed job seekers.• Acted as candidate's personal advisor, counselling them on a range of career issues such as resume preparation, handling interviews and salary trends. • Acted as a sounding board for crucial decisions when job offers were considered and options weighed up. Show less

Toronto, Canada Area

“The Glenn Gould School is a centre for the training of professional musicians in performance at post-secondary and post-bachelor levels. It was founded by The Royal Conservatory of Music in Toronto in 1997, and is an internationally acclaimed school”• Reviewed student applications and maintained the central database.• Planned, coordinated, and administered meetings regarding student academic reviews• Worked closely with the Dean, Assistant Dean, Manager, Academic Officer, and… Show more “The Glenn Gould School is a centre for the training of professional musicians in performance at post-secondary and post-bachelor levels. It was founded by The Royal Conservatory of Music in Toronto in 1997, and is an internationally acclaimed school”• Reviewed student applications and maintained the central database.• Planned, coordinated, and administered meetings regarding student academic reviews• Worked closely with the Dean, Assistant Dean, Manager, Academic Officer, and Financial Officer • Prepared acceptance and non-acceptance letters.• Generated acceptance packages, Student Cards, Registration Forms, Library Cards.• Created class schedules, exam schedules, annual Academic Calendar.• Managed the relationship between the conservatory and Thompson Rivers University, Open Learning (TRU-OL) (formally known as British Columbia Open University including; Counseling students on course curriculum and how to obtain a degree with TRU-OL; arranging for on-site exams, and liaising with TRU-OL administration on behalf of the conservatory’s students.• Managed the OSAP audit and assisted when necessary. • Created and monitored Program Plans for all graduates and facilitated the convocation of students.• Provided curriculum and/or course counseling.• Confirmed student enrolment in classes, and generated class lists and marking sheets.• Managed the course evaluation process which involved creating evaluation packages, collecting data, reviewing responses. Show less

Toronto, Canada Area

“The Canadian College of Naturopathic Medicine (CCNM), founded in 1978, is a naturopathic medical school and is one of six accredited schools of naturopathic medicine in North America, and one of the only two in Canada. The post-university professional program requires a bachelor's degree for admission. The ND program is an intensive four-year program. The college is accredited by the Council on Naturopathic Medical Education (CNME), the North American accrediting agency for naturopathic… Show more “The Canadian College of Naturopathic Medicine (CCNM), founded in 1978, is a naturopathic medical school and is one of six accredited schools of naturopathic medicine in North America, and one of the only two in Canada. The post-university professional program requires a bachelor's degree for admission. The ND program is an intensive four-year program. The college is accredited by the Council on Naturopathic Medical Education (CNME), the North American accrediting agency for naturopathic colleges and programs recognized by the US Department of Education”• Maintained the College's registration procedures and policies and made recommendations accordingly.• Worked closely with the Dean, Assistant Dean, and Academic department • Planned, coordinated, and administered meetings regarding student academic reviews• Maintained complete and accurate student files and records.• Maintained the College's database of registration and academic records.• Oversaw the compilation of student registration documentation.• Advised the Manager, Student Services and the Financial Aid Officer of key attrition statistics and related information.• Managed student status reports and meet regularly with academic probation students.• Provided recommendations on the adjudication of students.• Co-ordinated the evaluation of graduation applications in conjunction with academic and clinical divisions.• Was an integral member of the Student Services Department in the development and implementation of programs and events to enhance student success. Show less

Toronto, Canada Area

• Provided quality customer service for students in accordance with their government loan eligibility, needs and expectations which included interviewing students, assessing needs and making determinations of the other various financial options available.• Provided efficient and accurate processing of all aspects of the financial aid programs in compliance with the federal, provincial and internal policies and regulations. This included receiving, reviewing and accurate editing of all… Show more • Provided quality customer service for students in accordance with their government loan eligibility, needs and expectations which included interviewing students, assessing needs and making determinations of the other various financial options available.• Provided efficient and accurate processing of all aspects of the financial aid programs in compliance with the federal, provincial and internal policies and regulations. This included receiving, reviewing and accurate editing of all financial applications while adhering to supporting documentation requirements.• Interviewed and assessed student eligibility for supplementary programs such as Bursary for Students with Disabilities• Released loan documents, cheques, schedules, forms in accordance with Ministry compliance.• Processed student reviews, appeals, changes and corrections ensuring all appropriate supporting documents were received within audit standards and were accurately processed in a timely fashion. Show less

Toronto, Canada Area

• Screened and interviewed qualified applicants. • Conducted and communicated reference checks. • Provided campus tours for newly hired staff.• Compiled and maintained data and statistics for departmental reports.• Answered inquiries pertaining to company policies and procedures.

Toronto, Canada Area

“RWH International is a licensed international employment agency operating in Canada and the United States (USA) with agents and consultants located around the world”• Conducted job searches in North America for international immigrants / clients. • Presented client credentials and best key skills to potential employers.• Revised resumes according to North American standards. • Prepared job search packages, which included researching employability rates, and salary… Show more “RWH International is a licensed international employment agency operating in Canada and the United States (USA) with agents and consultants located around the world”• Conducted job searches in North America for international immigrants / clients. • Presented client credentials and best key skills to potential employers.• Revised resumes according to North American standards. • Prepared job search packages, which included researching employability rates, and salary statistics in the clients’ field of interest. • Researched for the purpose of identifying potential relevant employer companies, and keeping up to date with current trends in recruitment. • Researched and compiled exclusive databases of employer companies, pre-arranged interviews, winning interview strategies and job offer attainment. Show less