Sutapa Sarkar Email and Phone Number

Experienced Senior Solutions Specialist with a demonstrated history of working in the information technology and services industry. Skilled in CENX & Kubernetes,Smarts,Netcool,Temip,Monolith,Provisio,Business Objects,Requirements Analysis,UNIX,PERL,Zenoss,Rules,PL/SQL,Monolith,Enhanced Telecom Operations Map, Operational Support System and Business Support System (BSS). Strong sales professional with a B-TECH focused in Electronics & Instrumentation Engineering from Dr.B.C.Roy Engineering College,Durgapur.•Working in Project Management/ Financial Reporting/Vendor Management.• Service Delivery Unit (SDU) assurance, across BSS and OCC domains, for multiple Customer Units (CU) in MMEA• Responsible for creating principles, models, and guidelines from delivery strategies• Ensuring pre-sales process touchpoints from SDU are delivered in-line with Ericsson strategies & CU specific targets; Also make sure these are well aligned with stakeholders in TG1• Accountable for SDU resource fulfilment, ensuring delivery readiness for upcoming projects• Governance of delivery of respective projects are delivered within TG2 scope, schedule, cost, quality• Taking actions to drive Digital Services initiatives across all projects• Handling resource & delivery related escalation and to act urgently• Interacting with internal and external stakeholders to define and provide solutions enhancing their competitive position• Acting as Co-Core3 member for new customer projects/programs within the CU if required• Integral part of SDU and CU initiatives aligned with strategic areas.Demonstrated excellent organizational and program management abilities through cross collaboration with executives, leadership, and managements across all levels. Gross predominant reflections on strategic maneuvers leveraging engagements with portfolio & program management, global presales, effective service delivery models & resourcing pyramids, delivery excellence programs poised with strategy-tools-roadmap-plan-execution-release management, positioning of organization wide efficiency programs with Industrialization & Reuse, and procure/pilot/build-train-adopt/deploy strategic, portfolio & lifecycle tools favoring demand-capacity-service management, excelling delivery management & control adhering agile-waterfall-hybrid landscape.