Suvam Das Email & Phone Number
Who is Suvam Das? Overview
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Suvam Das is listed as Assistant Quality Manager at Marble Box, a with 675 employees, based in Kolkata, West Bengal, India. AeroLeads shows a matched LinkedIn profile for Suvam Das.
Suvam Das previously worked as Senior Process Associate at Marble Box and Process Associate at Marble Box. Suvam Das holds B.Sc In Hospitality And Hotel Administration, Hotel, Motel, And Restaurant Management, Bachelor'S from Guru Nanak Institute Of Hotel Management.
Email format at Marble Box
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About Suvam Das
As a dedicated Team Leader with experience in back office administration, I have honed my skills in resource and customer relationship management.My journey has taken me through diverse roles, from supporting US insurance agencies in backend operations to commercial banking and customer support. Currently, I lead a team at Marble Box Solutions LLP, ensuring seamless operations and client satisfaction.My professional journey is complemented by a solid academic foundation, having earned a B.Sc in Hotel Management from the Guru Nanak Institute of Hotel Management. Continuous learning and professional development are integral to my growth, and I hold several certifications from renowned institutions like Stanford University, IIM Ahmedabad, and IBM.I thrive on challenges and am passionate about leveraging my skills in people management, AI, and business communication to drive team success and operational excellence. Let’s connect and explore how we can collaborate to achieve outstanding results.
Suvam Das's current company
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Suvam Das work experience
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Senior Process Associate
Current1. Acting as a Team Leader.2. Work Distribution and Resource Management.3. Providing Personal Feedback per Performance analysis.4. Email handling and direct Client Communication.5. Updating SOP and preparation of Weekly Work Status Reports.6. Ensuring client SLA is 100% followed by team.
Process Associate
1. Policy and Claim Processing.2. Following up on Regular Carrier Updates.3. Creating invoices for Agency Billed Policies.4. Creating and Posting Direct Bill Statements.5. Following up with Insureds for Payment and Claims.6. Submissions - Quoting - Proposals.7. Interval Policy Checks to mitigate discrepancies.8. Catering agency CSA’s needs from backend.
Commercial Executive
1. Handling of POS Systems - Billing.2. Tallying and Banking.3. Preparation of Daily and Weekly Sales Reports.4. Handling Customer Service Desk.5. CRM - Microsoft Dynamics.
Customer Service Representative
1. Resolving Customer Query - Chat.2. Ensuring error free work per client needs.3. Going an extra mile to ensure Customer Retention through backend support - UK Fast Fashion Marketplace.
Suvam Das education
B.Sc In Hospitality And Hotel Administration, Hotel, Motel, And Restaurant Management, Bachelor'S
Higher Secondary, Science
Frequently asked questions about Suvam Das
Quick answers generated from the profile data available on this page.
What company does Suvam Das work for?
Suvam Das works for Marble Box.
What is Suvam Das's role at Marble Box?
Suvam Das is listed as Assistant Quality Manager at Marble Box.
Where is Suvam Das based?
Suvam Das is based in Kolkata, West Bengal, India while working with Marble Box.
What companies has Suvam Das worked for?
Suvam Das has worked for Marble Box, Future Group India, and Cogenthub.
How can I contact Suvam Das?
You can use AeroLeads to view verified contact signals for Suvam Das at Marble Box, including work email, phone, and LinkedIn data when available.
What schools did Suvam Das attend?
Suvam Das holds B.Sc In Hospitality And Hotel Administration, Hotel, Motel, And Restaurant Management, Bachelor'S from Guru Nanak Institute Of Hotel Management.
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