Suzanne Andersen Email & Phone Number

Novato, Ca

Accounts receivableMonthly reportingVerbal and written communication with customersCreating, maintaining and presenting business and financialContract negotiationReview insurance information, payments and claim appeal

Greenbrae, Ca

Member of team that insures appropriate reimbursement of medical bills.Key Accomplishments:•Codes claims appropriately to insure correct reimbursement•Observes trends that prevent proper claims reimbursement and reports to manager in order to correct billing procedures•Increased recovery of accounts receivable by 80%•Review denied insurance claims and appeal with 95% success rate•Experience with Medicare, MediCal and Partnership regulations•Focus on needs that will decrease the percentage of denied claims•Adjudicate payments with 100% accuracy

San Francisco Bay Area

As sole resource with a medical background in a department of 6, provided healthcare recommendations to small and large employer groups (500-10,000 enrolled employees) to meet their needs, control costs and improve retention. Compiled and evaluated data, identified future trends and worked closely with sales to increase enrollments.

Petaluma. California

Trained members of the US Coast Guard to become Certified Health Services Technicians. Created teaching plans on neurology and cardio/pulmonary systems and developed their skills in venipuncture and intravenous catheter insertion.

Rohnert Park, California

Developed and delivered training, materials and handouts to 6 regional offices on accidents and related injury claims and other critical medical information. Established yearly training calendar and participated in annual budget planning. Performed quarterly reviews of cases with management. Delegated work assignments for major projects and led team meetings.

Trainer Transplant Patient Management information systemProvided training for end users on information systemAssisted in development of User's manualCarried out marketing and sales support activitiesTraveled to client sites to aid with customization Worked closely with programmers to develop a useable systemCreated sample database for sales team use.Installed program on client's equipmentKey AchievementManual input of data for Liver Transplant division of the University of California Medical Center

Bs, Health Administration

Associates Degree, Applied Science Nursing