Suzanne Costa

Suzanne Costa Email and Phone Number

Director at ALR Cottages Sober Living @ Family First Intervention
mokena, illinois, united states
Suzanne Costa's Location
Gulf Breeze, Florida, United States, United States
About Suzanne Costa

Dedicated and self-motivated Executive Manager with over 30 years of healthcare service. Experienced in program development, compliance, risk management, utilization review, quality assurance, staff recruitment/retention, gerontology, mental health and addiction treatment. Committed to developing and maintaining efficient operations and market presence. Strong organizational, communication, team planning and conflict solution skills.Specialties: Budgeting, conferences, financial planning, market planning, mental health and substance abuse services, operations management, progress, seminars, staff supervision, compliance with standard and ethical behavioral practices, planning and executing marketing strategies

Suzanne Costa's Current Company Details
Family First Intervention

Family First Intervention

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Director at ALR Cottages Sober Living
mokena, illinois, united states
Employees:
7
Suzanne Costa Work Experience Details
  • Family First Intervention
    Interventionist
    Family First Intervention Apr 2023 - Present
    United States
  • Any Length Resources
    Director
    Any Length Resources Oct 2021 - Present
    Pensacola, Florida, United States
  • J & S Repairs
    Painter/Owner
    J & S Repairs Oct 2005 - Present
    Gulf Breeze, Florida
    Color consultation and interior color change. Brush and roll detailer.
  • New Season
    Program Director
    New Season Nov 2020 - Oct 2021
    Cantonment, Florida, United States
  • Inhome Recovery Care
    Vice President Operations
    Inhome Recovery Care Oct 2019 - Jul 2020
    North West Florida Panhandle
    • Developed standard operating policies and procedures for a new model of substance abuse treatment.• Responsible for developing internal systems, program framework and recruiting staff.• Facilitated initial State of Florida licensure within 90 days to begin operations.• Secured permanent State of Florida license with zero deficiencies.• Ongoing development of team cohesiveness and operation strategies.• Assisted with admissions, interviews, evaluations and pre-screening as needed.• Maintained knowledge of applicable state and federal laws and regulations for ongoing compliance.• Established and maintained positive relationships with government regulators, clients, families, healthcare providers, and the community at large.• Participation in local advocacy groups• Diligent monitoring of Quality Assurance and Safety/Risk Management for business integrity and excellent client care
  • Assurant Billing
    Utilization Review Manager
    Assurant Billing Apr 2019 - Sep 2019
    Worked Remotely
    Managed utilization reviews and staff at several addiction treatment facilities.
  • T. R. Reeves, Md
    Director Of Community Relations
    T. R. Reeves, Md Apr 2018 - Apr 2019
    7552 Navarre Pkwy Unit 21, Navarre, Fl 32566
    Continually maximizing clinic exposure in the local community by educating physicians and staff about specialized practice, attending networking opportunities/conferences, hosting Lunch & Learns, and setting up speaking engagements.
  • Destin Recovery
    Chief Operations Officer
    Destin Recovery Sep 2013 - Mar 2018
    Destin, Florida
    Integrating life into recovery and recovery into life. Truly personalized addiction treatment. 12-step model with dedicated and passionate staff. "Not like the others who rush you through and send you on your way...hoping it works." "This place is different. Staff here really care."
  • Acadia Healthcare
    Utilization Review Coordinator / Clinical Tech Coordinator -Twelve Oaks Recovery
    Acadia Healthcare Jul 2010 - Sep 2013
    Navarre, Florida
    Utilization Review Coordinator (November 2012-September 2013)--Advocated for patients by critically examining the medical record for substance abuse services provided and negotiating with insurance providers for continued authorization.Clinical Tech Coordinator (July 2010-October 2012)--Developed and rolled out new policies. Directed strategic initiatives to improve patientcare and outcomes. Reduced and controlled labor expenses through scheduling process. Trained, coached and mentored 32 professional staff to ensure quality patient care.
  • Colony Oaks Care Center; Vallhaven Care Center
    Director Of Social Services
    Colony Oaks Care Center; Vallhaven Care Center Feb 2006 - Jun 2010
    Perform resident assessments at admission, upon condition change and/or annually.Create, review and update person-centered care plan and progress notes.Provide direct psychosocial intervention and direct interdisciplinary reviews.Assist residents and families in coping with adjustment.Interdisciplinary team planning.Discharge planning and interagency coordination.Able to maintain confidentiality, and build rapport quickly with peers and residents/families.
  • Peabody Manor
    Social Worker
    Peabody Manor Jun 2006 - Feb 2008
    * Perform resident assessments at admission, upon condition change and/or annually. * Create, review and update care plan and progress notes. * Provide direct psychosocial intervention. * Assist resident and families in coping with skilled psychosocial adjustment. * Interdisciplinary team planning. * Discharge planning and interagency coordination. * Able to maintain confidentiality.
  • Island Shores Retirement Living Center
    Executive Director
    Island Shores Retirement Living Center Jan 1994 - Dec 2004
    Responsible for all aspects of operations management. * Developed the annual operating plan and budget, then implemented it as defined. * Planned and executed marketing strategies resulting in an average 95% occupancy rate. * Continuously monitored the needs and preferences of residents and family members to ensure staff and the facility were responsive. * Created resident satisfaction survey and achieved outstanding annual results. * Recruited, developed, directed and held accountable the work activity of 13 employees and college interns.
  • Olsten Health Care
    Medical Social Worker
    Olsten Health Care Jan 1992 - Jan 1993
  • North Florida Mental Health Center, Inc
    Program Manager
    North Florida Mental Health Center, Inc Jan 1989 - Jan 1993
    Developed and implemented policies, procedures and treatment guidelinesto begin a residential treatment facility for fifteen chronically mentallyill adults. * Responsible for clinical management along with staff supervision andtraining in compliance with standard and ethical behavioral practices. * Maintained knowledge of state rules and regulations to assure the Mental Health Center met state licensure requirements.
  • Henderson Mental Health Center
    Substance Abuse Program Supervisor
    Henderson Mental Health Center Jan 1988 - Jan 1989
    New Vistas Day Treatment Program
  • Glenbeigh Hospital
    Admissions Counselor
    Glenbeigh Hospital Jan 1987 - Jan 1988

Suzanne Costa Education Details

  • Carroll University
    Carroll University
    Psychology And Communication

Frequently Asked Questions about Suzanne Costa

What company does Suzanne Costa work for?

Suzanne Costa works for Family First Intervention

What is Suzanne Costa's role at the current company?

Suzanne Costa's current role is Director at ALR Cottages Sober Living.

What schools did Suzanne Costa attend?

Suzanne Costa attended Carroll University.

Who are Suzanne Costa's colleagues?

Suzanne Costa's colleagues are Natali Chuvala, Philip "chip" Winfrey, Steven G., Steve Gualandi, Charlie Thompson, Makayla Zubal, Adam Faulkner.

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