Suzanne Jackowski Email & Phone Number

Dallas/Fort Worth Area

Precision Implementation provides database architecture, development, and product consulting services to startups. A few clients include SwipeClock, Hourly.com, WhiteClouds, InvoiceCare, and Reachable. In-house initiatives include StorySort, the web & mobile product that helps aspiring novelists and memoirists to finish, polish, and publish their books, and Archie, a tool for accounts receivable communication management.

Reachable is a B2B startup that integrates profiles of professionals from private, public, and premium sources in order to show users how they are connected to the people they want to meet. Reachable's unique strength is allowing users to leverage the combined networks of their team(s) and/or entire company. Primary use cases are sales, recruiting, fundraising and investment.I led all aspects of data architecture and management, including data partnerships, product initiatives, analytics, and custom solutions.

Dallas/Fort Worth Area

TeXchange promotes the technnology and life sciences entrepreneurial environment in Texas by enabling meaningful connections and discussion among technology executives, investors, and other community advocates. TeXchange holds monthly events focused on current business topics and led by industry thought leaders. TeXchange also hosts an annual Member Showcase each fall and the "One to Watch Awards" each spring.

DigiWorksCorp provides software and services that help companies increase revenue by maximizing customer lifetime value. We build rich customer profiles which our data science engine uses to continually identify the best offer, time, and channel for each individual. Unlike other recommendation engines, DigiWorksCorp is focused on meeting the specific business needs of each brand we work with and uses a holistic view of both the company and their customers to achieve these goals.

Dallas/Fort Worth Area

Reachable consolidates your contacts from social networks, email systems, and other sources, and combines it with our database of 65M professionals to show you how you are connected to the people you need to reach.I managed database architecture, development, administration and BI. In addition I acted as database architect and strongly influenced overall system architecture.My specialty at Reachable is designing and implementing algorithms for extremely high-speed fuzzy matching.

Dallas, Tx

Led database architecture and development for Match.com International, most recently focused on Asia-Pacific markets and particularly Japan, increasing the registration rate by 10%, conversion by 20%, year-over-year revenue by 50%, and producing the fastest growing paid member count in Match.com history.Managed cross-functional tech teams of local and remote resources. Reduced SDLC for typical features from 3 months to 3 weeks (and most development tasks from 1 week to 1 day) by standardizing requirement documentation and workflow, and by developing data-driven solutions, internal data management tools, templates, and code generators.Representative accomplishments:MATCH.COM MARRIAGELaunched a new online matchmaking service in Japan by taking the best features of Match.com and Chemistry.com and localizing them for the unique needs of the Japanese market. Collaborated with Tokyo-based product and marketing teams to create specifications. Designed the central matching algorithm based on extensive data analysis and simulations. Minimized operational costs by deeply integrating the Marriage product with the existing Match.com International database platform; maximized revenue by leveraging the existing user base. Created the launch and beta test strategies including user group selection. Led a team of Beijing-based developers to deliver the site on-time and 60% below original budget.SUBSCRIPTION ARCHITECTUREImplemented an online subscription system that dynamically supports any number of languages, currencies, tax structures, methods of payment, and pricing/promotional models, complete with A/B testing. Improved credit card renewal logic, increasing retention by 15%, and added robust fraud detection to minimize chargebacks. The system has been stable for five years, easily adapting to take advantage of new revenue opportunities.

Ensured 99.99% availability across 150+ production database servers at Match.com. Worked with development teams, reporting analysts, and systems engineers to design technical strategies that met business and uptime requirements in a cost-effective manner. Implemented maintenance, capacity, disaster recovery, and change release strategies. Developed robust enterprise-wide .Net monitoring tools which held down operational costs while enabling the fastest possible response time to failures and anomalies that threaten revenue. Specialized in troubleshooting real-time mission-critical performance problems. Other focus areas included custom transactional replication, custom log shipping, and full-text search.

Responsible for supporting Microsoft's Premier customers with all aspects of SQL Server administration and development. My personal specialities were performance troubleshooting and corruption recovery.

Columbus, Oh

Owned all aspects of database management for Clarety, a public employee retirement system management product.Architected the client-independent Clarety data model and process for adapting it to comply with each client’s state law. Authored the Clarety data migration methodology including legacy data analysis and cleansing. Designed the data migration code framework (a forerunner to DTS and SSIS that generated native-mode BCP files) and developed it in equivalent C++ and Forte code libraries with a primary focus on performance optimization. Directly implemented the methodology for one primary client, the State of Nevada, while simultaneously providing technical leadership to the data migration teams for all other Clarety clients, cutting development costs by 70%. Managed a small team of application developers, cultivating them to manage their own client engagements.Claremont Technology Group merged with Complete Business Solutions (CBSI) during my tenure there. It later changed to Covansys.

B.S., Systems Analysis

Education record

Activities and Societies: Van Pelt College House, Pennsylvania Singers, Pugwash