Suzanne Jackowski Email & Phone Number

 Prepare and execute Business Plans for Broker Portfolio representing over $200MM of premium Manage accounts to maintain policy retention, improve bind/quote ratios and drive new business Support implementation and execution of regional campaigns, initiatives Lead Industry Practice Groups; plan and execute Road Shows and Broker/Client Events  Increase collaboration with all product towers to reach One AIG team goal

 Created and executed business plans with key producers and target brokers for multiple lines in the CRS Segment for New England and Upstate NY Worked closely with Division Product Managers, Underwriters and Regional Operations to grow relationships with key brokers and achieve quality service. Conducted online training for 4 different product lines Managed flow, visibility, hit ratio, and written premium results consistent with CRS appetite and revenue target Achieved 192% growth over prior year in overall new business premium (July 2012)

 Responsible for Broker Management of 30 Agents generating $275mm in Premium; oversee four of top ten nationwide brokers Communicated market conditions, guidelines and market positions Conducted online system training for three systems Identified additional production sources Performed producer audits; maintain commission levels Implemented rehabilitation process for underperforming brokers; measured and managed state penetration.

 Responsible for management, development and growth of twenty assigned targeted producers Supported and maintained productive communications and relationships between target producers and the regional profit center managers and their underwriting staff Achieved 121% Growth over prior year in overall new business premium (October 2002) Achieved 23% Combined Bound to Submit Ratio for all target profit Centers (October 2002)

Bachelor Of Arts (B.A.)

Liberal Arts And Sciences/Liberal Studies

College Prep