Suzanne Leightcap Email & Phone Number

Manages project development and implementations using Agile methodology and occasionally waterfall processing. Technical Coordinator of project implementations for all LabSystem development teams including management, maintenance, and assignment of testing systems. Provides functional and technical project leadership and instruction to fellow teammates and analysts. Works with Code Management and development teams to maintain and validate release content and distributions.Key Achievements during this period include:Certified ScrumMaster

Technical Lead for Implementation projects and endeavors. Provides functional and technical project leadership and instruction to fellow teammates and analysts. Drives projects through all project life cycles using Project Methodology. Maintains tracking of project timelines and statuses associated with various development efforts. Project involvement includes requirements gathering; the writing of Functional Specifications, Detailed Design, and appropriate test plans; performance of unit and system testing; technical training; and implementation. Works closely with the Project Team and shareholders to determine best direction for all projects. Provides training and mentoring to teammates. Assists in daily support of production systems.Key Achievements during this period include:Outstanding Achievement Award for role in West Hills, Cincinnati, and Erie StandardizationsAchievement of Excellence for efforts related to West Hills StandardizationUnleashing the Power (Gold) for role in Cincinnati Implementation.

Drove analysis, design, coding, and implementation of laboratory software. Coordinated efforts with fellow teammates, vendors, clients, and other programming groups. Provided Database support and maintenance of company production environments. Developed technical and training documentation. Provided training and mentoring. Supported implementations and assisted in daily support of production systems. In-house training included: Windows NT Administration, Leadership 2000, Time Management, Effective Communication, 7 Habits of Highly Effective People, and various Microsoft Applications.

Managed and supported Compaq (Digital) VAXclusters and LAVC. Worked as liaison between users and support personnel. Performed daily backups and offloads. Maintained tape libraries and offsite storage. Performed programming and troubleshooting of System and Production software. Developed and maintained user documentation.

Responsible for management of Compaq (Digital) VAXcluster running VMS and UNIX. Assisted in management of Apollo and Sun workstations. Supervised Operations staff. Performed hardware and software upgrades and installations. Reviewed and purchased necessary equipment to increase data enter capacity.

Responsible for operation of Digital VAXcluster. Provided System management support for 2nd and 3rd shifts. Assisted in interfacing of peripheral devices. Supported DECnet and provided programming and troubleshooting as needed.

3 years)Performed daily backups of system's hardware. Assisted in training of new operators. Worked with proper personnel to correct system problems. Instructed team of system's utilities and applications. Maintained daily reports, documentation, and manuals. Organized and maintained the existing tape library.

Bachelor Of Business Administration, Management & Design Of Information Systems And Management Studies

Diploma, Business Data Processing

Certificate, Project Management