Suzanne Lucas Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

Toronto, Canada Area

• Heads-up the Product Operations team and is responsible for leading, coaching and mentoring a team of Agile PM’s, Scrum Masters, Release Managers, and Operations Professionals.
• Currently leading a large-scale agile transformation of the Product Development team that includes strategy, iterative execution, change management activities, reporting, and tracking. Results to-date include a 23%.
• Championed a scaled release management process with Engineering and Development Operations to streamline company product releases, and to ensure predictable and continuous product delivery.

Product Director accountable for vision through go-to-market execution of two key product portfolios including an integrated digital marketing platform. Accountabilities included: Driving the teams’ strategic direction, roadmapping, aligning priorities across clients, stakeholders, and team members, product and development execution, communications, and.

Toronto, Ontario, Canada

Spearheaded the strategy of a digital marketing platform designed to consolidate Postmedia’s advertising products into a single reporting hub so clients can see advertising KPIs anytime, any place and on any device.

Toronto, Ontario, Canada

Toronto, Canada Area

Drove the intranet strategy and roadmap. Directly responsible for increasing employee engagement, setting the social conversation, designing launch and change management plans and partnering with ITS to plan feature releases and issues management timelines.Managed Wave 2 of the Intranet Renewal Project (IRP) and finalized the consolidation of 200+ intranet.

Calgary, Canada Area

Managed the planning, implementation, and measurement of all corporate communications; Worked directly with copywriters to ensure a consistent company "voice" across all channels Created, executed, and measured results of direct email campaigns targeted to over 60,000 prospects and customers. Generated campaign click-through rates of 10%, 2 times the.

Calgary, Canada Area

Worked directly with VP of Product & Marketing to identify new product opportunities through market research and customer needs analyses; prepared business cases to support proposed product initiativesDeveloped product requirements, use case scenarios, and user adoption analyses for monthly feature releasesResponsible for communicating the value.

Calgary, Canada Area

Awarded Top Direct Hire Associate in Alberta - Q1, 2008 Recruited financial and accounting candidates for a diverse portfolio of clients from small businesses to Fortune 500 companiesProspected new candidates through data-mining, cold calling, interviewing and other recruiting techniquesDeveloped new client relationships through research, cold calling.

Bachelor Of Commerce (B.Comm.), Marketing

Bachelor Of Arts (B.A.), Psychology