Suzanne Morlock Email and Phone Number

Skilled nondestructive testing technician and lab supervisor with experience on U-2S, F-16C/D, AO/A-10, C-130E, KC-135R, C-009C, and C-040C aircraft. Responsibilities include program management, performance reports on junior airmen, mentorship, and training.--Slashed time-in-upgrade training by 30% and increased test scores by 10% with streamlined training program; lauded by the AF NDI Office and adopted as Maintenance Group standard--Streamlined and revamped HazComm, Safety, CTK, Training, and T.O programs; ensured federal compliance and increased productivity by eliminating and conflating superfluous processes/documents--Consistently performs well under pressure; “Superior Performer” award recipient in federal and AF-level inspections many times over (2005, 2006, 2007, 2009, 2010, 2011)--Led team of seven airmen to achieve the highly coveted “USAFE NDI Lab of the Year” (2008)--Deployed to forward operating bases in support of Operation Iraqi Freedom, Operation Enduring Freedom and Operation Olive Harvest missions; ingenuity and resourcefulness ensured bare-bones operations maintained and sustained 97% mission capable rate Duty Stations: Beale AFB, CA: Nov 2001 - Jul 2004Osan AFB, ROK: Jul 2004 - Jul 2006Ramstein AB, DE: Jul 2006 - Aug 2008Grand Forks AFB, ND: Aug 2008 - May 2010Scott AFB, IL: May 2010 - PresentAwards/Achievements: Air Force Commendation Medal, 2006, 2010, 2012Maintenance Professional of the Year, 2011USAFE NDI Lab of the Year, 2008Airman of the Year, 2005Distinguished Graduate, Airman Leadership School, 2005Leadership Award, Airman Leadership School, 2005Air Force Achievement Medal, 2004

Managed the agency by creating timelines, optimizing the capacity of individual Gorilla team members and monitoring/budgeting time across Gorilla. --Developed overarching client project timelines and individual milestones within those projects by collaborating with Account Coordinators--Monitored progress against critical dates and milestones, and made adjustments to keep the projects on track for on-time delivery--Communicated with Account Coordinators to keep a pulse on the status of tasks, milestones and projects--Balanced the allocation of each individual’s time across clients and projects--Optimized the capacity of individual Gorilla team members--Helped identify when external resources will be needed to complete projects --Time budgeting and monitoring--Owned the responsibility of accurate time tracking by all agency staff--Prepared time estimates for individual components of client quarterly plans and specific projects within those plans--Monitored and reported on time spent by each team member by client and task--Monitored monthly and quarterly time spent by agency as a whole to remain aligned with client’s statement of work and the corresponding time allotment--Identified positive and negative trends in allocation to time to specific tasks, projects and clients--Continued to improve time budgeting models for common projects and tasks to influence future planning

Taught four sections (20 students each) of English 1000 – Exposition and Argumentation. Developed class themes and syllabus, created lesson plans and assignments, and selected all reading materials.--Instructed students in the different genres of academic writing; created innovative lesson plans to increase student engagement resulting in a 95% positive feedback on student evaluations--Facilitated activities and assignments that enhanced students’ social consciousness and awareness--Encouraged students to become active learners by teaching efficient and effective academic research methods and guiding them in the artful technique of proper argumentation--Created a multi-media learning environment through classroom technology and created assignments that utilized different media--Established open door policy with students improving communication and resulting in improved student performance--As a writing tutor, conducted both face-to-face and online tutoring sessions and assisted undergraduate and graduate students in all forms and genres of writing: personal statements, academic papers, theses/dissertations, etc.--Worked extensively with ESL students in the Writing Center; identified writing patterns and taught proper grammar, sentence structure, tense agreement, etc. --Received consistent feedback that my tutoring sessions improved papers by a full letter grade

Was responsible for errands, fact-checking, background research, proofreading, formatting--Project Manager for “26 Days of Christmas”; wrote articles for each gift and collected donations for coinciding gift giveaway; increased online traffic and local commerce --Collaborated with editorial team on articles; edited, fact-checked and proofread all print media-- experienced in AP format--Offered paid freelance writing and fact-checking position after one semester of interning

Key responsibilities include organizing and reading incoming fiction and essay submissions, acting as a key contributor to selection/rejection process. --Ensured maximum attendance and book sales for the monthly River Styx at the Tavern Reading Series with e-newsletters and press releases --Guaranteed 100% accountability of all financial accounts; executed citywide distribution and collection among independent bookstores --Learned QuarkXPress layout and copyedited River Styx Issue 90 manuscript; selected pull quotes and caption quotes for layout--Scoured and organized River Styx central database; eliminated obsolete subscribers by 25% and re-established connections with prior subscribers increasing subscriptions by 5%