Suzanne Shepherd Email & Phone Number

Huntsville, Alabama Area

• Essential Responsibilities:
• Responsible for all fulfillment responsibilities for Major accounts assigned to the Huntsville Hub. Retrieve orders from Advertising Agencies and customers.
• Input orders into Adbase system accurately and in a timely manner. Confirm orders with Agencies/customers communicating quantity or pricing issues.
• Assist Account Executives with fulfillment and distribution issues.
• Maintain customer files and research billing discrepancies when needed.
• Complete affidavits manner so customers can pay their invoices in a timely manner.

Huntsville, Alabama Area

• Negotiate sales of jewelry and diamonds to customers- Top sales associate for February 2012
• Evaluate gold and jewelry for purchase and to make customer loans
• Maintain jewelry cases and company property to present a professional clean image
• Assist other team members and other duties as necessary

Huntsville, Alabama Area

• Developed marketing promotions for ITC Sales, Renovator Supply Depot and clients.
• First point of contact for two businesses
• Assisted in the creation and design of an e-commerce store for Renovator Supply Depot which included 400 products for sale- http://shop.itcsales.net/storefront/about-us-cp-2
• Customer service functions required special handling of company and client customers.
• Created promotional materials such as brochures, mailers and advertising to meet project criteria, goals and deadlines.
• Sold computer parts, electronics, and construction safety products.

Huntsville, Alabama Area

• Performed all aspects of EBay sales operations for 2 retail stores
• Photographed and edited images, researched technical information and pricing on products, and created listings.
• Answered customer inquiries in a timely manner and negotiated pricing.
• Managed inventory and shipping of items.
• Generated and maintained new customer database outside of Ebay sales.
• Prepared and submit sales reports for management.

Santa Barbara, California Area

Prepared images and preflight pages for print reproduction for both in house and outside customers using Adobe Photoshop, Quark Xpress, Creo Prinergy system. Color reproduction lead technician for both newspaper and commercial print imagesRoutinely communicated with other departments and outside customers regarding scheduling of jobs and budgeting of.

Bachelors, Management With Minor In Marketing

Diploma

College Prep courses

Business Administration