General Service Writing- Approaches transactions with sales-minded professionalism and suggestively sell products and services to clients, including making clients aware of all packages and retail options available receiving authorization with documentation. Customer intake, create estimates, obtain approvals, write service orders, schedule work to fill available tech time. Manage Parts room and inventory, including cycle counts and annual inventory audit. Manage ship store sales. Customer Satisfaction- Maintains positive relationships with clients to ensure repeat and return customers. Interdepartmental Relations- Establish and maintain professional and effective working relationship with all dealership personnel.

Marine Sales, Service, Dockage, Storage, Splash Service, Rentals, and Boat Club

Plans and administers policies relating to all phases of human resources activity as well as payroll and office management.Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance.Recruits, interviews, tests, and selects employees to fill vacant positions.Plans and conducts new employee orientation.Keep records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting.Coordinates management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment.Responds to inquiries regarding policies, procedures, and programs.Administers performance review program to ensure effectiveness, compliance, and equity.Salary administration program to ensure compliance and equity.Administers benefits programs such as life, health, dental and disability insurances, pension plans, vacation, sick leave, leave of absence, and employee assistance.Investigates accidents and prepares reports for insurance carrier.Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.Prepares reports and recommends procedures to reduce absenteeism and turnover.Reviews of personnel records.Directs compilation and preparation of other payroll data such as insurance.Reviews and approves payroll deductions.Interprets company policies and government regulations affecting payroll procedures.Reviews payroll to ensure accuracy.Issues written and oral instructions.Maintains harmony among workers and resolves grievances.Adjusts errors and complaints.Overall office management of supplies and maintenance.Special assignments and projects.Assists Accounting Dept.