Suzanne Wright Email & Phone Number

Mayfair London

* Act as p/a and initial point of contact * Work unsupervised to meet tight or changing deadlines * Arrange all catering and travel arrangements.* Line manage the administrative staff * Complete monthly sickness returns for staff* Arrange, minute and service team, Steering Group and disciplinary meeting and hearings.* Compile agenda, take full accurate minutes and distribute papers.* Maintain Head of Service diary/arrange appointments.* Develop and maintain filing systems * Service and coordinate training and events/seminars.* Prepare information packs and publicity for events* Prepare correspondence and reports using MS Office Word, Excel and Power Point* Compile statistical data and information when required. * Receive record and distribute incoming and outgoing post/faxes.* Maintain log of responses for all correspondence.* Keep signature book for Head of Service – highlighting urgent responses.* Carry out other such administrative duties including filing, faxing and photocopying* Co-ordinate and support systems * Receive and deal with messages with from callers, sometimes 0f a highly sensitive and confidential matter in a professional manner whilst liaising effectively and assist with enquiries from outside bodies and Members of the Council, Head teachers, Governors and other Council staff.* Process all payments and invoices and set up systems to do so accurately using excel spread sheets, reconcile on finance system and follow up payment enquiries. * Provide pro-active support to Service ensuring a responsive service to schools and other stakeholders * Undertake research in a variety of issues including enquiries; complaints; Members Enquiries; Schools; * Set up and maintain appropriate data collection and monitoring systems in relation to service provision;

* Liaise with schools and parents regarding Primary and Secondary school places* Send out various guidance & information to schools and 3rd sector organisations on behalf of the Service.* Arrange appeal meetings on behalf of the Appeals Officer, liaise with Governor Services, parents and schools * Work with internal departments such as Special Educational Needs; Governor Services; Education Psychologist Service; Education Social Work Service and Social Services in all aspects of children of statutory school age.* Set up Tower Hamlets Missing Children Register; * Trigger alerts and undertake rigorous checks with other Local Authority’s and or via the teacher net site, whilst working closely and building relationships with key partners including, Police, Tower Hamlets Primary Care Trust, Homeless Persons Unit to track children missing education.* Prepare and distribute Education Maintenance Allowance to students 16+ who qualified for the grant, maintaining records and reconciling information with finance systems* Process Child Employment Licences for children working in Entertainment and Employment, ensuring Government and local By Laws are followed.* Keep record of and issue Chaperone licences; ensuring all relevant checks and guidance has been followed before processed.

* Prepare court summons and papers for prosecution of non attendance and persistent lateness* Record and present information measuring impact of court action by gathering such data as ethnicity / year group / male-female / number of summons issued / length of time before issue of notice to sentence / type of sentence imposed* Provide admin / secretarial support for the Education Social Work Service on a day to day basis, including taking messages and answering telephone calls, photocopying, filing and typing up reports from schools and home visits.* Arrange school visits on behalf of Education Social Workers * Manage Team Leader / Duty Officer diary.* Minute Education Planning Meetings / Case Conferences* Type up Child Protection Non Accidental Injuries reported by schools for Duty Officer