Suzanne Ibach Email & Phone Number

Everett, Washington, United States

Proactively oversee grant and contract budgets, drive process improvements for heightened efficiency.Evaluate and enhance financial management capabilities of contracted agencies through insightful recommendations. Strategic Reporting and Analysis; including cash flow forecasts, contract projections, and meticulous spend-out analysis. Conduct forensic reviews to identify and correct errors on government websites for accurate financial representation. Offer technical guidance to internal and external stakeholders on regulatory requirements and financial intricacies. Collaborate in crafting policies and procedures to boost contract effectiveness and standardize accounting practices. Provide continuous feedback to support contract managers, ensuring alignment with goals and facilitating necessary adjustments.

Seattle, Washington, United States

Provide project coordination and project management-related support for a portfolio of initiatives, including database, website, and pitch development projects. Develop project plans / schedules, meet weekly with project leads, facilitate Scrum meetings, and track deliverables. Serve as an on-going resource to leadership and project teams.• Ran Scrum meetings for 6 database development projects, contributing to a globally dispersed (US, UAE, India, etc.) team of 42 students delivering projects on-time – with 4 projects deemed viable enough to present to executives at Starbucks.• Stepped in to address quality and user experience issues with a newly developed website – a $100K development project that off-shore contractors failed to deliver to specification. Evaluated the project and storyboarded solutions to address problems. • Tapped to lead Scrum meetings and provide additional PM-related support for an upcoming development of software solutions targeting the healthcare industry. • Partnered with Newpoint’s leader to strategize, develop, and prepare for a successful pitch to the Founder and CEO of a high-profile cloud interviewing company

Greater Seattle Area

Managed key parts of complex lending projects during a period of historic volumes and the COVID-19 pandemic. Trained in new financial products and solutions. Coached and mentored sales and operations staff

Lynnwood, Wa

Oversaw key parts of complex lending projects, including analyzing loan packages and financial data to determine compliance with internal and external guidelines and regulatory requirements. Maintained a thorough knowledge of company and investor programs. Coached and mentored sales and operations staff. Promoted from Underwriter in 2017.• Outperformed assertive targets every year in position. Achieved perfect scores on quality audits for 3 consecutive years, with zero audit findings across 100% of projects audited. • Achieved 107% of production goals in 2018 while ranking as a top performer in quality and delivering no “unsalable” loans – a loan package that is deemed to not meet program requirements in investor reviews.• Mentored members of the processing team, with a focus on creating a culture of continuous learning and open communication while working under extreme pressures to meet performance and productivity targets.• Awarded increasingly complex financial projects, including new-to-market solutions and high-risk loans that require manual underwriting, a process that demanded expertise in risk mitigation and industry guidelines.

Lynnwood, Wa

Recruited following MetLife’s decision to exit the mortgage industry. Assessed loans and provided verification of compliance with investor guidelines. Provided one-to-one training for sales and operations partners.

Lynnwood, Wa

: Evaluated and processed a project pipeline of up to 100 loan packages – one of the heaviest workloads in the office. Facilitated communication with all parties involved in the project life cycle. Remained current with evolving bank and federal guidelines.• Achieved and maintained an average 140% to monthly goal for work volume, consistently ranking within the top 3 in the office while simultaneously exceeding internal customer service and quality targets.• Increased efficiency, revenues, and customer service scores by consistently delivering “one and done” files – complete, thoroughly vetted files that obtained final approval in a single submission

Seattle, Wa

Processed a portfolio of 40-50 loans each month, one of the only members of the team to handle the most complex and highly regulated loan types. Trained and mentored staff on policies and procedures during a period of industry transformation. Developed and implemented processes to increase efficiencies and quality.• Maintained a project pipeline of 200+ loans during a 2-year period, an aggressive workload that demanded extreme production efficiency to process while maintaining unfaltering regulatory compliance and quality.• Partnered in establishing systems to effectively manage record volumes and rapidly shifting regulatory requirements, including new organizational systems and a team approach to industry research and training.

Bachelor Of Arts (B.A.), Sociology And Anthropology Double Major

Coursework, Project Management

Project Management Certificate, Project Management, 4.0

Activities and Societies: Ethics team competition (2nd place)The Project Management Certificate provides experienced professionals.

Project Management, 4.0

Bachelors, Sociology And Anthropology

Activities and Societies: Co-Rec Basketball, Delta Gamma sorority