Suzanne Warner Email & Phone Number

Cincinnati OH

Digital Data Integrity Analyst supporting item set up for Customer Fulfillment Centers/customer home delivery. Worked on item setup for Kroger Ship within the Data Integrity group, ensuring data completeness, accuracy, and troubleshooting issues for quick resolve. Created objectives, processes to help teams with item flow. Worked with business stakeholders.

Cincinnati, Ohio Area

• Project Support for Kroger Item MDM team, successfully managing several complex projects including:
• Ship to Home; working closely with multiple teams, analyzing, tracking and maintaining project flow
• Resubmit-Data Completeness; responsible for resubmitting entire 2017 KOMPASS schedule in VIP to achieve attribute data completeness
• Digital resubmit; supported cleaning up missing data to be utilized for online shopping
• Managing Cutover Item Analyst Team to successfully reduce number of missing items

Cincinnati, OH

Project Assistant for Kroger Project Mercury team working closely with internal teams defining process improvement. Responsible for item modifications, improve data accuracy, forecasting, and collaborating with vendors for missing data. Worked closely with Clicklist team to obtain accurate data for online shopping.

Thousand Oaks, CA

• Marketing Operations Sr. Associate Project Management for Commercial Center of Excellence of $16+ billion multinational, Biopharmaceutical Company. Tasked with handling multiple aspects of new department projects such.
• Successfully acted as Project Manager and Team Lead for several large, department-specific and regional complex projects.

Thousand Oaks, CA

• Used exceptional research and analysis, project management, and budget management skills streamlining of Commercial Operations Business Unit processes.
• Managed department budget of $160M and monitored department headcount maintaining financial and compliance protocol.

Thousand Oaks, CA

• Provided direct administrative support for Executive Director, 6 Directors and approximately 20 additional reports within Global Commercial Operations Information Systems.
• Managed project budgets, financial timelines, expense reports, calendars, and all domestic and international travel arrangements.
• Held Portfolio Manager role; performed budget forecasting and communicated all process changes.

Torrance, CA

Effectively led and directed 8 Central Division substations with a $22M+ annual operating budget employing 300+ personnel for a national medical transportation company. Managed Supervisors, Emergency Medical Technicians, Paramedics, Registered Nurses, Respiratory Therapists, Account Executives, Administrative staff, and maintenance crews.

Torrance, CA

• Successfully managed company’s largest nationwide call center. Held responsibility for over 100 Emergency Medical Dispatchers and over 10K calls per month.
• Led Communication Center achievement of National Accreditation for Emergency Medical Dispatch, 1 of 70 nationwide. Established random auditing, internal SOPs, and QA/QI department in order to fulfill accreditation.