Suzanne Wright

Suzanne Wright Email and Phone Number

A dynamic leader skilled in leading cross-functional teams to streamline efficiency and improve organizational performance. @ Texas Water Development Board
austin, texas, united states
Suzanne Wright's Location
Bellville, Texas, United States, United States
About Suzanne Wright

At the heart of my professional journey lies a deep-seated passion for crafting seamless compliance frameworks and fostering collaborative environments that break down silos and drive organizational excellence. My philosophy is simple: meticulous attention to detail and a proactive approach to risk management are the cornerstones of sustainable business success. These principles have guided my career and have been the catalyst behind every strategic initiative I've undertaken.With a robust background in compliance, process improvement, project management, and strategic planning, I bring a wealth of knowledge and experience to the table. My expertise lies in operational implementation, compliance program maintenance, and contract management, all supported by a commitment to excellence in customer service. I excel in engaging cross-functional teams, leveraging my leadership, analytical, and critical thinking skills to enhance compliance and minimize operational risk. My proficiency extends to a range of tools and platforms, including Power BI, Tableau, Salesforce, and ServiceNow, allowing me to deliver data-driven insights and solutions.Throughout my career, I have led operations oversight for teams of up to 40 individuals, ensuring production, performance, quality, and compliance align with organizational goals. Achievements include the development and implementation of a global performance management system, a mission-driven orientation program, and employee engagement initiatives. I am on a mission to empower businesses to not only meet but exceed their compliance and operational goals. Whether serving as an advisor, a culture champion, a change agent, or a strategic partner, I am dedicated to aligning human capital with business objectives to drive growth and innovation. Let's connect and explore how my expertise can make a tangible difference in your organization.

Suzanne Wright's Current Company Details
Texas Water Development Board

Texas Water Development Board

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A dynamic leader skilled in leading cross-functional teams to streamline efficiency and improve organizational performance.
austin, texas, united states
Employees:
353
Suzanne Wright Work Experience Details
  • Texas Water Development Board
    Manager, Reporting
    Texas Water Development Board Apr 2024 - Present
    Austin, Texas, United States
  • Healthfirst
    Manager, Appeals & Grievances
    Healthfirst Feb 2022 - Oct 2023
    Leadership for teams overseeing daily operations for production, performance, quality and compliance for non-clinical appeals and grievances. Lead departmental engagement activities and employee recognition.
  • Mtm, Inc.
    Senior Manager, Regulatory Compliance & Audit
    Mtm, Inc. Dec 2019 - Dec 2021
    Remote
    Oversight and monitoring of the corporate Compliance & Audit team encompassing FWA, Member and Transportation Appeals, OIG, AG & Legal Records Requests and Fair Hearings to ensure compliance and adherence of State contracts and Managed Care Organizations contracts.
  • Mtm, Inc.
    Senior Manager, Quality & Compliance
    Mtm, Inc. Apr 2018 - Dec 2019
    Houston, Texas, United States
    Oversight and monitoring of the Quality & Compliance department and Quality Satisfaction and Resolutions teams to ensure compliance and adherence for a $49.2 million Texas contract.
  • Wellcare Health Plans
    Quality Improvement Project Manager
    Wellcare Health Plans Oct 2017 - Apr 2018
    Creation, maintenance and oversight of Quality of Care projects and case reviews. Facilitate and provide detailed analysis and reviews to clinical leadership to support quality service experience and overall, $40 million financial success.
  • Universal American
    Quality Improvement Analyst
    Universal American Mar 2015 - Sep 2017
    Houston, Texas Area,
    Supporting the development and implementation of quality improvement measures and activities for purposes of improving care and clinical outcomes, research, decision-making through the collection, processing, retrieval, analysis and dissemination of health care information. Executes member coordination of care.
  • Universal American
    Quality Improvement Coordinator
    Universal American May 2013 - Feb 2015
    Houston, Texas Area
    Development, coordination, implementation and evaluation of quality improvement processes and projects, specifically for the Quality of Service/Quality of Care project.
  • Humana
    Group Engagement Manager
    Humana Jan 2013 - May 2013
    Houston, Texas Area
    Creation, maintenance and oversight of various provider risk agreements and relationships. Facilitate and provide detailed analysis, reporting, training, education and support to provider groups to promote financial success and membership growth.
  • Humana
    Market Operations Manager
    Humana Nov 2011 - Jan 2013
    Houston, Tx
    Daily operations of Houston, Dallas, and East Texas markets to increase provider engagement and induce profit. Extensive knowledge of competitive landscapes and in-depth understanding of provider needs and concerns, desires and patterns, to support and maintain markets. Manage direct reports in multiple cities.
  • Humana
    Provider Affairs Consultant
    Humana Mar 2008 - Nov 2011
    Houston, Tx
    Provider education to deliver increased revenue. Engage provider community to increase retention and loyalty.
  • Humana
    Project Analyst
    Humana Jan 2007 - Mar 2008
    Louisville, Ky
    Assisted in the design, development and implementation process for Medicare Supplement insurance products for national expansion.
  • Humana
    Provider Network Operations Specialist
    Humana Jul 2006 - Dec 2006
    Louisville, Ky
    Updated provider demographics, data management and contract updates for claims processing system (Contracted through Academy of Medicine Staffing/Adecco).
  • Herman Miller
    Project Coordinator
    Herman Miller Jan 2000 - May 2006
    Extensive project and account management. Prepared proposals, final packages and contracts to prospective and existing clients from quotation stage to project completion. Processed orders, coordinated all shipments and installation services, and confirmed scheduling. Verified billing accuracy and project close-out.

Suzanne Wright Education Details

Frequently Asked Questions about Suzanne Wright

What company does Suzanne Wright work for?

Suzanne Wright works for Texas Water Development Board

What is Suzanne Wright's role at the current company?

Suzanne Wright's current role is A dynamic leader skilled in leading cross-functional teams to streamline efficiency and improve organizational performance..

What schools did Suzanne Wright attend?

Suzanne Wright attended Texas State University.

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