Su Zen Tan Email & Phone Number

Singapore

Singapore

Singapore

• Managing a payroll harmonization project implementation for Thales Singapore and Malaysia• The scope of this project consists of the following modules:o Payrollo Workday and Payroll Integrationo Time Management System and its interface with Payroll• Managed both countries projects concurrently from kick off till system go live.• Kept stakeholders informed through steering committee meetings, project milestone meetings and weekly project status.• Maintained project schedules by managing timelines, ensure that key milestones were being met at every phase and making proactive adjustments.• Monitored timelines, kept teams on task to complete milestones according to schedule and flagged potential issues to be addressed.• Directed changes to the project scope and cost and implemented appropriate change management processes to keep the project on track.Projects Implemented were:• Payroll Harmonization project for Thales Malaysia (from outsourced vendor to in house processing using Times Software).• Payroll Harmonization project for Thales Singapore (from eFrontier to Times Software). Going live in Mar 2021.

• Managed Global Payroll Outsourcing project to streamline payroll services for 7 countries to one global vendor for Temasek International. • Led the vendors selection process.• Led and coordinated vendor engagement process.• Identified process inefficiencies and recommended process improvements, process standardization and automations.

Singapore

HPE spun off the business unit ES to merge with CSC and formed DXC Technology• Led numerous Process Improvement Projects for DXC.• Worked directly with regional/in-country payroll managers in DXC worldwide to identify processes efficiency opportunities.• Developed new process for over-payment tracking which resulted in marked improvements in over-payment reductions.• Implemented CAPA (Corrective Actions Preventive Actions) Issues tracker resulted in tremendous Accuracy and Timeliness Improvements in DXC Payroll.

Singapore

• Maintained project schedules by managing timelines, ensure that key milestones were being met at every phase and making proactive adjustments.• Monitored timelines, kept teams on task to complete milestones according to schedule and flagged potential issues to be addressed.• Directed changes to the project scope and cost and implemented appropriate change management processes to keep the project on track.• Resolved implementation and operation issues with IT department and vendor.• Conducted meetings with Payroll Operations, IT Department and Payroll Vendor to determine project intent, requirements, timelines and budgets.• Coordinated design meetings and decisions across numerous internal departments and teams (HR, Payroll, IT, Finance, Legal).• Oversaw up to 5 projects at a time without sacrificing standards.• Developed executive presentations and reports to facilitate project evaluation and process improvement.• Worked closely with Payroll Operations teams in understanding country requirements and led the completion of project Blueprint• Identified process inefficiencies and recommended process and systems improvements and ensured HP global process standards are met• Worked directly with Payroll Operations, IT Department, Human Resources and Payroll Vendor to design and develop the interfaces and reports between payroll and other related systems such as Human Resources (Employee Master Data), Time Tracking and Leave Management Systems• Provided production support to Payroll Operations Projects Implemented were:• Workday Time Off and Time Tracking Projects for HPE Philippines and Indonesia.• HP Separation Projects (HP Split into HPE and HPI) for HP Singapore and Philippines.• Absence & Time Tracking Transformation Project (from PeopleSoft 9.1 to ADP SAP) for HP China.• Payroll and Absence Transformation Project (from PeopleSoft 9.1 to ADP SAP) for HP Singapore.• Payroll Transformation Project (from PeopleSoft 7.5 to ADP SAP) for HP Taiwan.

Singapore

Implemented full HCM PeopleSoft 9.1 Project for KS Distribution (client). • Conducted meetings with client to determine project intent, requirements and budgets.• Defined clear targets and objectives and communicated them to other team members.• Maintained project quality with a hands-on management style.• Maintained project schedules by managing timelines, ensure that key milestones were being met at every phase and making proactive adjustments.• Monitored timelines, kept teams on task to complete milestones according to schedule and flagged potential issues to be addressed.• Directed all phases of project, from Requirement Gathering, Design, Testing to Go Live.• Completed project on time and under budget.• Provided outstanding service to clients to not only maintain but to extend the relationship for future business opportunities.

Singapore

• Performed as subject matter expert for the Payroll and Absence Management.• Worked directly with payroll operations to understand business needs and translate into requirements and project scope.• Identified process inefficiencies through gap analysis.• Collaborated on all stages of the systems development lifecycle, from requirements gathering to go live. • Implemented user acceptance testing with a focus on documenting defects and executing test cases.• Managed testing cycles, including test plan creation, development of scripts and co-ordination of user acceptance testing.• Mapped current processes and offered recommendations for improvement.• Recommended operational improvements based on tracking and analysis.• Provided operational support. Projects Implemented are:• HP PeopleSoft 8.9 – 9.1 Global Payroll Upgrade Projects for HP Australia and New Zealand, and Absence Management for 13 countries.• PeopleSoft 8.9 Global Payroll HP EDS Integration Projects for HP Australia and New Zealand. • PeopleSoft 9.0 Global Payroll Implementation Projects for HP Singapore and Malaysia.• PeopleSoft 8.9 Global Payroll Implementation Projects for HP Australia and New Zealand.

Singapore

• PeopleSoft 8.8 HRMS and Payroll Implementation project for Singapore Telecommunications (SingTel).• Conducted interviews with key business users to collect information on business processes and user requirements.• Implemented client training.

Singapore

• Led project to consolidate all existing and new payroll interface (PI) from ALL regions in Lucent (APAC and China, EMEA, CALA, Canada and US) into one single architecture using PeopleSoft 8 Payroll Interface module.• Successfully designed an end-to-end solution to meet Lucent's needs of retroactive/non-retroactive and daily payroll interface processes using PeopleSoft 8 Payroll Interface.• Successfully automated payroll interfaces in 15 countries, accounting for approximately 6000 employees' payroll; achieving at least 480 man hours time savings per month.• Strategically designed 18 payroll reports to meet Lucent's global requirements.• Led various web application development and implementations to automate HR manual processes, hence lowering HR administration costs.• Designed, developed and tested solutions.• Projects Implemented are:• Web personalized reporting tool which enabled supervisors/business users to select and run 'canned' reports and queries based on their direct reports.• Leave Application System to 800 employees in China, thus saving HR administration cost on manual employee leave maintenance.• Employee Profiling system which enabled new hires to capture their information online within Lucent office.• Online Performance Management system which enabled supervisors to perform review rating for direct reports online, thus expediting performance management process.• Provided first tier support to the HR team in Asia Pacific region on PeopleSoft and BusinessObjects reporting tool.• Resolved system and operation issues.• Conducted training to end users.• Successfully deployed BusinessObjects 5.0.1, WebIntelligence & Broadcast Agent in the region.• Successfully conducted BusinessObjects 5.0.1 and WebIntelligence 2.5 training to approximately 50 HR users.• Developed reports based on new business requirements.• Provided effective support to Users' request or problems, solutions provided within 24 hours.