Suzi Gillies Email & Phone Number

As a dedicated and results-oriented Program Manager with over 4 years of experience, I am passionate about driving large-scale programs to success through strategic leadership, meticulous planning, and fostering cross-functional collaboration. My career spans diverse industries, from web streaming to digital marketing where I have successfully led complex programs and consistently delivered results.With a keen ability to align business objectives with program goals, I thrive on managing multiple projects and teams while optimizing processes to ensure efficiency and smooth execution. I excel at building strong relationships across all organizational levels and am known for my clear communication, problem-solving, and decision-making skills.Key Skills: • Program & Project Management (Agile, Waterfall, Hybrid) • Cross-Functional Team Leadership • Budget & Resource Management • Stakeholder Engagement & Communication • Risk Management & Mitigation • Process Improvement & Optimization • Change Management • Strategic Planning & Execution • Vendor & Partner Management • Performance Metrics & Reporting

Berlin, Germany

Successfully managed multiple projects simultaneously with focus on smooth execution and customer satisfaction. Working with product team in the development of user stories to improve business. Providing recommendations to improve operations and develop products.Key Responsibilities- Successful delivery of projects from initiation, planning, execution, monitoring and controlling - Applied best practices to ensure project were on scope, on schedule and on delivery- Engaged with internal and external stakeholders to provide subject matter expertise- Developed reporting solutions to minimise risks and provide cross-functional teams with status and feedback reports to ensure appropriate follow-up of identified customer needs- Maintained positive customer relations utilizing strong communication and customer leadership skills

To build an effective Project Management team for the business which is agile in its approach and lean in its processes. Product Owner of Streaming Media products for European and US markets. Restructure the Streaming Media team to improve effectiveness and efficiencies. Develop and implement new product lines to broaden reach into three new sectors. Strong influencing and persuasive skills in negotiating complex supplier/client contracts.

Simultaneously managing projects across variety of sectors. Manage client migration process from legacy system. Implement cross departmental processes and best practice guidance. Leading quality risk management and supplier negotiation processes.

London, England, United Kingdom

During my time here I was responsible for managing and maintaining several client projects and accounts. I liaised closely with the UK and US development teams to drive business and ensure efficiencies of process. Developing appropriate reporting for stakeholders to improve budgeting, planning and customer development processes

I worked within a core project management team overseeing UK and Europe. Responsible for the full project management cycle from strategic planning, budgeting through to implementation and handover. Liaised closely with German and US development teams to drive new processes and products. I also provided technical sales support and training to sales team.

Working on the International School Award helping schools receive recognition for their international work built into their curriculum delivery. Part of core team for digitising the application process and organising the assessment process and award ceremony.

Graduate Diploma Of Business

Bachelor Of Arts - Ba