Suzanne Roberts Claseman Email & Phone Number

Hyland Hills Chalet

*Coordinate the sales and use of Hyland Hills Chalet facilities, services and recreation/education programs-

Edina

*Opening and closing the studio * Provide top-notch customer service while greeting clients by name and checking them into class * Sell class packages and athletic apparel/accessories (mostly in-person, but some telephone follow-up is required). * Master MindBody Online software - (sales, booking and signing clients in)* Social media/managing current marketing campaigns and creating content* Knowledge of product carried in boutique (Alo, Beyond Yoga) to educate clients * Daily operations, including keeping the studio meticulously clean while working with our teachers to provide a superior experience to our clients.

Saint Paul Mn

• Represent on-camera talent and voice-over talent for commercials, corporate videos, training films, radio and new media. I act as a liaison between talent and production companies, ad agencies, producers, writers and directors. • Promote and support more than 400 talent in their on-camera and voice over career goals. • Host voice over auditions in house: I direct the talent, record, edit and send in to client in a timely manner, using Sound Studio software. • Secure lasting campaigns for talent with such companies: PetSmart, Gander Mountain, Fingerhut, MN Zoo, and Capella Education. • Work with casting directors on selecting potential talent for auditions. Organize audition schedules and notices.• Coordinate with producers, ad agencies and clients regarding talent availability, schedule and rate. • Negotiate, execute and maintain talent contracts.• Manage social media, Facebook, LinkedIn and Constant Contact.

Support and Administration, Hospitality, Event Planning and Management• Maintained banquet event orders through CaterEase. Detailed client requests and communicated them to the staff prior to their event. • Created billing statements, invoices, and then Reconciled Accounts Receivable. • Organized client database through CaterEase. • Worked with current banquet director for creating policies and procedures for event booking, staff training, guest room blocking and price structuring.

Key Roles: Media Productions, Market Research & Reporting Researched vendors for a national cable TV show on the Food Network by contacting locals, universities, convention bureaus, journalists and bloggers and reading viewer email. Conducted interviews with selected participants about the store and the food processes. Wrote a detailed report about the restaurants history, owners, and menu selections. This report is presented to producers to see if they will be selected for the show.

Key Roles: Service & Support, Web Content Management, Market Research & ReportingProvided editorial support and maintained Websites using Dreamweaver. Provided editorial services for Book Productions division. Assisted in the publicity research for Karastan Rug account. Researched for Website/Press Release copy. Scanned relevant publications for company mentions for Karastan's Press Packets.

Key Roles: Support & Administration, Hospitality, Event Planning & ManagementEvent planning - Assisted members and guests in planning corporate and private events for 2-250 guests in any of our 16 private rooms. Made confirmation calls daily to each event planner to verify events. Communicated details of the events to all staff at the Minneapolis Club. Arranged all logistical details: food and beverage, A/V equipment, linen rentals, flower arrangement, etc.

Key Roles: Support & Administration, Hospitality, Event Planning & ManagementCreated and coordinated mailings, marketing, and promotional materials. Trained new employees and teammates on computer software.Event planning - Corporate and private events for anywhere from 10-150 people. Found location, created menu and seating chart, decorations, coordinate A/V details, staff event, and coordinated billing with the vendor. Travel planning - Created travel arrangements for clients: simple as a weekend flight, or as complicated as a two-week trip through Europe. I can arrange tours, transportation, hotels, and meals. Performed general research and city/cultural information.Acted as a personal assistant to over 1400 employees - flower orders, appointment setting, notary services, concert tickets, etc.

Key Roles: Media Productions, Service & Support, Market Research & Reporting, Event Planning and ManagementProduction Coordinator, APOC, Office PA, Set PA, Casting Associate, Wardrobe PAWorked in commercials, industrials, feature films, and television shows in Minnesota and New York. For a listing of the productions I have worked on, please visit my Web site: www.suzroberts.com.Worked freelance jobs as well as on staff for Amerifilm Casting; Provided support to all members of staff: producers, directors, casting directors, talent agencies, cast, and crew to ensure a successful shoot. Hired crew, book studio, requested talent headshots, hired talent (could be as many as 150/day), and arranged travel, cars, and hotels.Prepared prop and wardrobe lists, crew lists, shoot schedules, and location maps.Oversaw production assistants, wrangled talent, managed timecards, invoices, and petty cash.Discussed think lists of potential talent and arranged call times with talent agents.Created and updated audition list, audition info, sides; organize casting sheets during the casting. Distributed audition list, audition videos, casting sheets to producers and directors after casting. Shopped for props, wardrobe, craft service, and coordinated crew meal.Took log notes, assisted with wardrobe and prop departments.

Ba, Theater

BA in Theater - concentration in Stage Management and Scene Painting Minor in Communication

Arts, Production Management Internship

Bachelor Of Arts, Theater