Sophia V. Email & Phone Number

New York, United States

New York, New York, United States

- Facilitates inventory accuracy, ensuring sellable and display inventory levels are accurate and oversees all tasks for internal adjustments and transfers using ERP systems.- Implement visual merchandising guidelines and store standards that improve overall store presentation and customer satisfaction.- Manage the merchandising of store windows, fixtures.

Lafayette, California

- Managed the daily operations of the company’s website, including product updates, content creation, customer service, and troubleshooting.- Designed and developed a user-friendly experience.- Played a key role in growing the product range leading to a 30% increase in sales.- Reduced website bounce rate by 40% through analysis of customer behavior and.

Lafayette, California

- Supervised daily office operations, encompassing administrative support, reception, and facility management.- Managed internal and external communications, including email correspondence, phone calls, and written communications.- Recruited, selected, and trained office staff and art instructors to build a skilled and effective team.- Coordinated and.

Lafayette, California

-Designed and executed innovative, age-appropriate art lessons for children aged 4 to 12.- Managed and led art classes for up to 20 children, grades K-8, for both custom events and regular semesters.- Coordinated and facilitated engaging birthday parties and special events, ensuring a memorable experience for participants.- Maintained clear communication.

San Francisco Bay Area

- Lead a team of sales associates to meet and exceed daily, weekly, and monthly sales targets.- Implemented improved sales and stock processes that increased productivity and customer satisfaction within 2 months.- Coached sales associates on product knowledge, customer service, and sales techniques to enhance their performance and increase productivity..

San Francisco County, California, United States

- Focused on creating a fun and memorable experience for the customer that increased traffic retention. - Ensured business opportunities were maximized through best in class service and representation of the brand.- Consistently helped in general store maintenance as well as staying up to date with brand trends and merchandising.

San Francisco, California, United States

- Served as the primary point of contact for customer relations, guiding clients through all activities and ensuring a seamless experience.- Implemented a refined sales process that significantly enhanced customer retention rates.- Streamlined and maintained an accurate database of current and prospective customers to ensure up-to-date information..

San Francisco, California, United States

Lafayette, California, United States

Bachelor'S Degree, Psychology

Minor in Education

Psychology

High School Degree

Activities and Societies: Member of Interact Club 2015-2017International relations officer and member of the Interact Club (2015-2017)