Sarah Vaughan Email & Phone Number

Support corporate functions including Finance & Accounting, Legal, IT, and Sales. Provide guidance to managers on topics including hiring decisions, compensation, organization design, employee development, performance management, performance improvement, terminations, and risk management.Advise managers on the performance improvement process, including instances of poor performance, attendance and behavior. Advise on coaching strategies, PIP outcomes, and HR policy.Identify and implement solutions to enhance performance, culture, and engagement across corporate teams to improve retention and turnover rates.Conduct regular meetings with department leaders to provide HR updates, respond to concerns, and provide guidance to improve the employee experience and organizational outcomes.Leverage reports and dashboards in Workday and Excel to measure and analyze human resources metrics to assist managers and key leaders in their people strategy.Manage the visa process for employees seeking sponsorship by collaborating with external counsel, verifying employment information, and complying with USCIS deadlines and policy.Facilitate new hire orientation weekly to assimilate new hires into our business and into our brand groups.

• Develop learning resources for field & corporate management, creating 50+ job aids and Articulate 360 courses to provide information about Driven Brands systems (Workday, Cornerstone, Service Now, Okta) and career development (feedback, performance management, corrective & disciplinary action, communication).• Collaborate with HR COEs and the Learning & Development team to create learning resources for field and corporate management related to benefits, compensation, payroll, onboarding, and talent acquisition.• Streamlined HR communications by creating a communications intake form and collaborating with internal marketing to develop and translate all company communications in the US and Canada (approx. 5/month).• Led the implementation of the Onboarding functionality for the Driven Brands Workday launch in October 2022.• Collaborate with HRIS to lead the implementation of all performance management, disciplinary action, and talent functionalities for Workday: quarterly performance check-ins, talent bios, and progressive discipline; improving access to and knowledge about Driven Brands performance processes.• Utilized Cornerstone to build, translate, and launch the mid-year performance management process in the UK, Australia, and Poland in September 2022.• Co-lead talent calibration and talent succession planning with 9 executive team members utilizing the 9-box approach to prepare Sr. Directors+ for their career development and performance evaluations.• Create and launch employee engagement strategy and surveys to the organization (approx 10,000 employees across field and corporate) utilizing Peakon, including the annual engagement survey and off-year pulse surveys.• Collaborate with Talent Acquisition partners to develop and launch a formal summer internship program for 15 college interns across the corporate function.

• Solely responsible for onboarding all employees (~500 employees since Jan ‘21) with a 97% satisfaction rate. Collaborate with business partners, Talent Acquisition, Benefits & Payroll, and executive leadership to define learning outcomes.• Create and deliver monthly engaging training programs to drive overall business performance, with a high satisfaction rate.• Collaborate with COEs weekly to assist new hires with new hire paperwork, benefits, I-9 verification, and HRIS access.• Designs and executes the company’s first onboarding program for incoming managers, improving leader integration into the organization and setting up successful working relationships with employees.• Facilitate the Leader Integration process, utilizing coaching and counseling to support multiple lines of business.• Trusted consultant for leaders on engagement & performance strategies, development plans, and feedback implementation.• Sought after for communications expertise, and led the development of regular HR company communications to ensure company-wide awareness of HR programs, policies, and engagement initiatives.• Accountable for the launch of 4 of the company’s first-ever diversity & inclusion Employee Resource Groups to build an inclusive environment and increase retention, impacting more than 50% of the workforce.• Revitalized the Exit Interview process, increasing employee response rate and improving termination reporting.

• Oversee the Shucker Leadership Institute, a leadership development training program for 50 participants. Learning goals for the program include: acquiring skills to assist in professional development, utilizing root cause analysis to identify societal needs, service, developing a personal leadership style, and collaborating to apply their strengths in a team environment• Supervised, recruited, onboarded and provided performance management for 5 staff members, and managed onboarding program for staff and program participants• Conducted a comprehensive needs analysis to assess the organization’s learning needs, expectations, resources, constraints, and gaps in relation to its mission and goals• Create and deliver new and existing training programs based on organizational needs• Designed assessment and curriculum for a three-tier training program, including skills such as understanding strengths, implicit bias training, leadership styles, goal setting, collaboration, addressing conflict, and ethical decision making• Created official strategic plan for the department in alignment with the organizational strategic vision, goals and objectives• Collaborate with numerous other departments and instructors at various levels to strengthen facilitation methodologies across the organization• Lead the planning process for an annual 200-person leadership banquet• Directly responsible for planning and spending an annual $60,000 budget• Created a CliftonStrengths curriculum for audiences ranging from 5-100; facilitate approximately 2-6 Strengths workshops and one-on-one coaching sessions monthly, utilizing both in-person and virtual training platform (Zoom) formats• Serve on a committee for mentorship, created a common training program for 200 individuals under topics such as: cultural awareness, strengths development, conflict resolution, mentorship strategies, and resilience

Master’S Degree, Higher Education And Student Affairs

Activities and Societies: Student Personnel Association, Chi Sigma Alpha

Bachelor Of Science (Bs), Biology/Biological Sciences, General

Activities and Societies: Honors Fellow, Lumen Scholar, New Student Orientation, New Student and Transition Programs, Office.