Deepak V is a Senior Software Engineer at TrueLark (formerly FrontdeskAI). He possess expertise in programming, core java, ios development, unix, information retrieval and 29 more skills. He is proficient in Hindi and English. Colleagues describe him as "I am pleased to write this recommendation for Deepak, who has been an invaluable member of our team for many years. I have had the pleasure of working alongside on various projects, and I can confidently say that Deepak has made significant contributions to TrueLark. Deepak is one of our pioneers in building and scaling the AI-led contact center platform. His innovative approach and strategic vision have been instrumental in establishing a robust system that enhances our customer service capabilities. In addition to his contributions to the platform, Deepak has demonstrated exceptional technical leadership by successfully hiring and training the first cohort of AI trainers for the team. This initiative has not only strengthened our internal capabilities and built a strong foundation for the growing team but also ensured that our training processes align with industry best practices. Together, we worked diligently to streamline our Business Onboarding process, significantly reducing the time required for new clients to get up and running. His insights and dedication to efficiency played a crucial role in this improvement. Moreover, Deepak is consistently punctual and detail-oriented, attributes that reflect in the high quality of his work. He has successfully rolled out several major upgrades to the product, including the integration of webchat and multiple booking softwares into the product etc. He was the main point of contact in the US engineering team during any production failures in the US hours, and he has always swooped in to save the day - he was basically our resident superhero. He’s the kind of team player who never says no to anyone in need of help - swooping in at a moment's notice! His willingness to lend a hand had created a fun and collaborative work environment where everyone felt supported. In conclusion, I wholeheartedly recommend Deepak for any opportunity that he seeks to pursue. His expertise, dedication, and innovative mindset will be an asset to any team. Sincerely, Dhiraj S" and "I had the pleasure of working with Deepak starting August 2018. As Head of Product, I collaborated with Deepak on various projects, ranging from basic engineering feasibility on new features to working together on a few features that were on the critical path, including: 1. Integrations with several new booking management softwares 2. Enhancements to a real-time business-facing performance dashboard 3. Early versions of the product for the dental domain Deepak demonstrated technical competency and leadership through the early stages all the way to completion, launch, and maintenance. In addition to being instrumental in feature development, Deepak also served as a critical dev ops function with the company (e.g. helped restart the infrastructure when we experienced issues and downtime) and worked with the team to help improve system reliability. Deepak was also kind, considerate, and helpful and was always available. I would recommend him to any company looking to hire their first few software engineers."