Sergei Kuzmin Email & Phone Number

New York, United States

* Serve as subject matter expert and product owner of Foundation Firm Intelligence platform. * Manage daily operations, system configuration, ensure data integrity. Responsible for features backlog management, roadmap planning, end-user training, reporting and ongoing support functions. * Collaborate with diverse groups of stakeholders to formulate strategies that leverage the platform effectively, to bolster business growth, enhance knowledge management, and achieve firm’s client service objectives.* Analyze existing workflows and processes, identify areas for improvement to optimize data quality, data standards and existing taxonomy. * Customize client and matter profiles, fields, search views and filters, build dynamic reports to continuously improve user experience.* Support existing and future integrations of Foundation with internal and external data sources (in partnership with firm’s IT data team). * Advise leadership on industry trends, best practices, emerging technologies, vendors and outside service providers related to the experience management program.

Greater New York City Area

* Data governance specifications development, review of CRM system processes, and project research support (AmLaw 100 client, Salesforce)

New York, Ny

* Responsible for identification, requirements gathering, SOW, tracking, and delivery of projects (including websites redesign, custom-built mobile apps development, and SaaS products).* Subject matter expert on specific firm applications, processes, systems and technology for Marketing and Business Development (including CRM, web content management and digital marketing systems).* Coordinated with assigned departments and project teams as required in the implementation of related IT projects and initiatives, product and platform ongoing support and maintenance.

New York, Ny

* Program manager in charge of development and implementation of new web platforms (website, intranet, blogs), marketing applications, and CRM/ERM. Point of contact with external marketing technology vendors and partners.* Developed and coordinated implementation of the projects aimed to enhance technological platforms used by marketing and business development, including firm’s website, CMS, proposal generator, client gifting portal, and experience database.* Managed firm’s CRM (InterAction), performed due diligence and planning for implementation of the upgrade to new CRM. Coordinated vendor selection, data integration, testing, and user training for CRM and other web-based tools.* Oversaw the firm's e-mail marketing and SEO activities. Identified opportunities to leverage Vuture e-marketing system, streamline internal processes and reporting. * Advised marketing and other departments on potential use and benefits of the emerging web-based and mobile technologies, provided competitive intelligence on their use by peer firms.* Provided input regarding budgeting and staffing for development and implementation of digital initiatives and programs.* Served as liaison between IT and business development, and marketing department. Reviewed and develop strategy, plans to strengthen the firm’s marketing technology infrastructure and processes.

New York, Ny

* Managed in-house custom-built systems used to market firm’s matter experience (MIS), matter experience search engine / matter list builder for proposals, partner activities tracking (PAD), and firm-wide daily reporting of BD activities (PAD Update). * Collaborated with department leadership on technological innovative solutions in support of firm’s marketing and business development initiatives. Collaborated with peers from Knowledge Management, LPM, IT, Finance on integration of financial and BI systems (Elite, Redwood) with marketing systems and CRM (MIS, PAD, LexisNexis InterAction, RelSci).* Identified, blueprinted processes and new features to improve workflows, interface and reporting toolset for current marketing infrastructure, and their organic integration with other systems and internal portals. * Acted as a PM on behalf of the PD department, on behalf of the PD department, coordinated execution of new feature designs with IT programmers. Oversaw new features development, data quality, systems administration, communication with stakeholders. Performed quality assurance, signed off on project completion, and rolled out new tools to firm users. * Trained staff throughout PD and the firm on process and systems. Consistently kept all related parties informed of new developments and issues. * Monitored developments in the legal technology market, and helped shaping firm’s marketing systems roadmap of the future. Researched outside software vendor solutions, provided recommendations on vendor selection. * Created new and enhance existing business reporting generated from marketing and BI systems for partners and internal use. Worked with Finance department and outside vendor(s) to create or employ new data-gathering processes and concepts. Produced reports and actionable analytics for partners and PD.

New York, Ny

* Conducted specialized research and analysis of public and private companies, industries, markets and competitive landscape, using a comprehensive variety of digital and print resources in support of firm’s marketing, business development and legal technology initiatives* Provided research coverage of existing and prospective clients in various industries, including investment banking, private equity/hedge funds, retail apparel, semiconductors, healthcare and pharmaceuticals* Developed analytical business intelligence reports, executive summaries, complex data pulls and synthesis, dashboard-style pivot graphs, client tracker alerts, digests, and report templates* Produced daily Lateral Moves and bi-weekly Legal Mobile Technology e-digests, and contributed research for the Legal Apps Initiative led by IT/Library management team

New York, Ny

* RFP/proposal management for various federal, municipal, and private clients nationwide (consulting engagement)

New York, Ny

* Supported the firm’s CEO, chief marketing officer and the management team by carrying out new business development, competitive intelligence, research, and marketing communications activities in the North American region.

New York, Ny

Presentation and proposal production assistance to the Center’s Director. Website development and maintenance.

New York, Ny

- Review and classification of the grants files. Entrusted with various assignments from office director and staff- Research and program support to the Forced Migration Projects’ Director, prominent attorney and NYU professor of law, Arthur C. Helton

Special Program, Business Administration / Economics

Winner of a full scholarship

Ma, English / French Languages