Shruthi Venkatesh Email & Phone Number

Pittsburgh, Pennsylvania, United States

Ohio, United States

Facilitated strategic discussions with business partners to understand, prioritize backlog items, document requirements comprehensively, engage in technical discussions, and formulate robust testing solutions.Led seamless coordination with the Scrum Master and Business Owner, resulting in streamlined processes that significantly enhanced the agile process.Implemented an accelerated requirement gathering and approval process, conducting bi-weekly grooming sessions to ensure swift progress and alignment with project MVP.Established and maintained a comprehensive document repository in Confluence, meticulously tracing and linking to JIRA tickets for enhanced visibility and collaboration.Led initiatives in complex financial and payroll applications, capturing enhancements and upgrades to elevate the client experience. Utilized agile methodology to deliver a minimal viable product, leveraging SQL queries. Offering strategic recommendations aligned with the company's vision and direction, contributing to the realization of organizational goals.

Cleveland, Ohio, United States

Worked on multiple projects like System Integration, Enhancements, Mobile Applications etc. Proactively communicated and collaborated with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional requirements (Business Requirements Document), Use Cases, GUI, Screen and Interface designs.Utilized experience in using enterprise-wide requirements definition and management systems and methodologies required. Successfully engage in multiple initiatives simultaneously.Worked with SQL to gather customer data about the services used by them.Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.Developed requirements specifications according to standard templates, using natural language.Collaborated with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.Be the liaison between the business units, technology teams and support teams.

Westlake, Ohio, United States

Worked within the Project Management Office(PMO) to lead and work on multiple enterprise level projects across different lines of business i.e. Restaurants, C-Store, Truck Service, Vehicle Management etc. Lead multitude responsibilities on projects ranging from Process Improvement, Customer Experience Enhancement, Software Upgrades, Risk Assessment initiatives etc. Collaborating with project teams to facilitate status meetings, stakeholder engagement, tracking RAID log, tasks assignment with development team etc. Using tools like JIRA, SharePoint, Project Plan to track project tasks, scope change, decisions made Displayed strong analytical and product management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. Drove the process for RFP/RFI for multiple projects and created processes to track and score vendors to help business pick the best suited vendor. Leading and collaborating on QA planning efforts, defining QA scope, and work around for handling bugsProficient in working with business stakeholders, SME to elicit, analyze, communicate, and corroborate Functional and Non-Functional Requirements using various Requirement Gathering Techniques. Leading efforts to documenting Scope, Business Requirement Document (BRD), User Cases in JIRA.Led the meetings with third party vendor on integrating web solution, data import, functional specs, API handling etc. Created and owned Scope Break Down (WBS), context diagrams, process flow diagrams which helped expedite development and QA planning and effort estimation Leading efforts of creating and planning training sessions on projects to help with post deployment management

Bangalore Urban, Karnataka, India

Working with CPD-Corrections team, I was responsible for tracking and eliminating duplicate product listing for American Marketplace. Created a standard process for improving the efficiency and quality for reducing duplicates in the Categories for Books, Beauty Products, and Music. Throughout the tenure maintained a reliability of 98%. Worked on improving the onboarding process for team members.

Bangalore Urban, Karnataka, India

Provided and delivered project reports, presentations, and statuses to all levels of management and external customer agenciesPerformed detailed study about current trends to create the web catalog of Playgroundonline.com using proprietary toolsDeveloped the catalog with quality check for the content and the images on beta site before the catalog went live on the production websiteEnhanced the retail selection on the website by uploading more than 600 products using MS Excel in a weekMaintained key business communications with various vendors and suppliersCoordinated with the testing team by creating test conditions document to ensure functional accuracy of the testing. Conducted Smoke and Sanity tests along with adhoc testing for the reporting and data sharing during integrationOrganized and facilitated evaluation sessions with end users to examine their experience and improve functionalities of the new solution accordingly

Master'S Degree

B.E

Puc

10Th