Hanan Swaleh Email & Phone Number

Kamloops, British Columbia, Canada

Kamloops, British Columbia, Canada

● Handle all customer payments and credit transactions. ● Prepare beverages or food at a very fast pace ● I had to be extremely polite and sophisticated towards customers. ● I am expected to handle money (count and give change). ● I refill fridges/cups & lids/prepare yogurts/clean/take out the trash● I am expected to multi-task by calling customers/sorting change or preparing orders

Kamloops, British Columbia, Canada

● Ensure high standards of cleaning and general upkeep ● Strips bed and place fresh linen on them● Ensure safety and comfort for hotel guests● Replenish supplies such as soap, shampoo, toilet paper, and towels in the bathroom ● Sanitize and disinfect bathrooms on a daily basis● Replenish trolley with supplies such as cleaning tools and cloths● Transport dirty laundry to the washing area● Report any security issues or problems to the housekeeping head

Toronto, Canada Area

Responsible for taking payment of customers’ orders. This includes all cash and card transactions. I was also involved in guiding and solving queries of customers. Occasionally I would provide training assistance to new joined cashiers and lastly I would maintain monthly, weekly and daily report of transactions. I was trained in preparing and serving espresso-based coffee drinks, and being able to make a quality espresso in a truly a skilled task. Swept the floor, cleaning up spills and taking out the trash. Have knowledge of different roast types, and I am able to create different extractions according to customers’ specifications.

Kamloops

● Answer the phone at the front desk to respond to current and prospective guests’ needs● Book reservations for individuals, families and groups as required● Greet walk-in guests and guests with reservations when they arrive at the front desk● Schedule special services, such as spa treatments, when guests inquire● Refer guests to local amenities and venues● Communicate guests’ requests and complaints to the appropriate department

Toronto, Canada Area

Responsible for checking inventory records for accuracy, compiling reports on various aspects of changes in production or inventory, keeping records of items received or transferred to another location and lastly, sorting goods between different parts of the business.