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Swan Nelson is listed as Dedicated Technical Support Professional | Driving Customer Satisfaction with Expert Troubleshooting and Cross-Functional Collaboration at Anthology Inc, a company with 596 employees, based in United States, United States, United States. AeroLeads shows a matched LinkedIn profile for Swan Nelson.
Swan Nelson previously worked as Technical Support Specialist at Anthology Inc and Server at Izziban Sushi And Korean Bbq. Swan Nelson holds Bachelor Of Applied Science - Basc, Computer Software Engineering from Valencia College.
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Dedicated technical support professional with over 2 years of experience in resolving complex technical issuesand delivering exceptional guest service. Skilled in troubleshooting and problem-solving, with a proven abilityto manage and resolve challenging cases efficiently. Committed to providing clear, reliable support to enhance user satisfaction and system functionality
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A career timeline built from the work history available for this profile.
Orlando, Florida, United States
- Managed customer escalations with Customer Success Managers (CSMs), achieving a 95% CSAT scoreby ensuring timely, effective resolutions that met and exceeded service level commitments.- Developed a Tier 1 mentorship program to support new employees, equipping them with the tools and guidance needed for long-term success.- Participated in a rotational.
Orlando, Florida, United States
- Replenished food items, paper products and canned goods to keep pantrywell-stocked during busy periods.- Arranged and prepared tables for customers to offer memorableexperiences to guests and foster repeat business.- Worked with POS system to place orders, manage bills and handlecomplimentary items.- Cultivated warm relationships with regular customers.
Orlando, Florida, United States
- Leading and communicating with a team of 35-50.- Responsible for checking in guests and guiding them through the sign in process.- Responsible for opening and closing the store.- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.- Collaborated with vendors to locate replacement components and.
Orlando, Florida, United States
- Attendent at Journey To Atlantis, Manta, and Kraken.- Part of the launch team for Kraken Unleashed.- Responsible for making sure ride safety guidelines were followed.- Provided instructions to guests prior to boarding in order to ensure a flawless and safe experience.
Other employees you can reach at anthologyinc.com. View company contacts for 596 employees →
Dileep Kumar
Colleague at Anthology Inc
Bengaluru, Karnataka, India, India
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AG
Arunkumar G
Colleague at Anthology Inc
Chennai, Tamil Nadu, India, India
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NP
Ntathakusa Portia Nkehli
Colleague at Anthology Inc
City Of Johannesburg, Gauteng, South Africa, South Africa
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CG
Christopher Golden
Colleague at Anthology Inc
Nancy, Kentucky, United States, United States
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TT
Thiraviasankar Thangasamy
Colleague at Anthology Inc
Chennai, Tamil Nadu, India, India
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LR
Lokesh Rao
Colleague at Anthology Inc
Chennai, Tamil Nadu, India, India
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VR
Vijay Rao
Colleague at Anthology Inc
Bengaluru, Karnataka, India, India
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GN
Ginger Neary (Hutchins)
Colleague at Anthology Inc
Bradenton, Florida, United States, United States
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VA
Vijayaravind Ar
Colleague at Anthology Inc
Chennai, Tamil Nadu, India, India
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SR
Shubhashree R
Colleague at Anthology Inc
Karnataka, India, India
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Quick answers generated from the profile data available on this page.
Swan Nelson works for Anthology Inc.
Swan Nelson is listed as Dedicated Technical Support Professional | Driving Customer Satisfaction with Expert Troubleshooting and Cross-Functional Collaboration at Anthology Inc.
Swan Nelson is based in United States, United States, United States while working with Anthology Inc.
Swan Nelson has worked for Anthology Inc, Izziban Sushi And Korean Bbq, The Escape Game, and Seaworld Parks & Entertainment.
Swan Nelson's colleagues at Anthology Inc include Dileep Kumar, Arunkumar G, Ntathakusa Portia Nkehli, Christopher Golden, and Thiraviasankar Thangasamy.
You can use AeroLeads to view verified contact signals for Swan Nelson at Anthology Inc, including work email, phone, and LinkedIn data when available.
Swan Nelson holds Bachelor Of Applied Science - Basc, Computer Software Engineering from Valencia College.
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