Thomas Jacob

Thomas Jacob Email and Phone Number

CRM Practice Manager @ Anthology Inc | CRM, Dynamics 365, Data Models @ Anthology Inc
boca raton, florida, united states
Thomas Jacob's Location
Bangalore Urban, Karnataka, India, India
About Thomas Jacob

As a Practice Manager at Anthology Inc, I lead teams of functional, technical, and data services professionals to deliver high-quality CRM solutions for clients in the higher education sector. I have over 13 years of experience in business analysis, quality assurance, and CRM implementation, with a Bachelors degree in electronics and communications engineering.My core competencies include customer relationship management, data models, consulting, and ERP and CRM products. I have successfully worked with customers and consultants on complex solutions and integrations with external systems, using technologies such as Dynamics 365, Qlikview, and SQL. I have also handled projects involving multiple business owners and partners, across various domains such as finance, manufacturing, costing, inventory management, and hospitality. My mission is to enable clients to achieve their goals and optimize their processes using the best CRM practices and tools.

Thomas Jacob's Current Company Details
Anthology Inc

Anthology Inc

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CRM Practice Manager @ Anthology Inc | CRM, Dynamics 365, Data Models
boca raton, florida, united states
Website:
anthologyinc.com
Employees:
596
Thomas Jacob Work Experience Details
  • Anthology Inc
    Crm Practice Manager
    Anthology Inc Jun 2023 - Present
    India
    Working as Practice Manager leading teams of functional, technical and data services teams pertaining to implementation of Reach CRM
  • Anthology Inc
    Associate Solution Architect
    Anthology Inc Jul 2021 - Jun 2023
    India
    Worked as Associate Solution Architect in Reach CRM to work with customers and consultants on complex solutions and setting up integrations with external systems.
  • Anthology Inc
    Implementation Consultant
    Anthology Inc Jul 2020 - Jun 2021
    India
    Worked as Implementation consultant in Reach CRM predominantly working in client facing role working with customers on setting up business processes along with educating the client on configurations, trainings and working sessions.
  • Anthology Inc
    Senior Implementation Engineer
    Anthology Inc Jun 2019 - Jun 2020
    India
    Worked as Sr. Implementation engineer in Reach CRM working on configurations, trainings and automations in Microsoft Dynamics 365.
  • Aptean
    Lead Analyst
    Aptean Jan 2015 - Feb 2019
    Bengaluru Area, India
    I worked as Lead Analyst and was responsible for running the QA team comprising of 5 members. Mainly involved in working with Business Owners and Partners to gather and process requirements. Have successfully owned and completed a Business Analytics Project using Qlikview. Wrote and executed heavy SQL queries for the above project.Involved in Automating CRM Application using Selenium.
  • Ids Next Business Solutions Pvt Ltd
    Senior Analyst Qa
    Ids Next Business Solutions Pvt Ltd Jan 2011 - Jan 2015
    Bengaluru Area, India
    I worked as Senior QA and Business Analyst resource predominantly on ERP Solutions in Hospitality Industry. Was heavily involved in Gathering requirements from Customers and writing User Stories. I have tested mobile applications as well. Performed UAT also when required.

Thomas Jacob Skills

Leadership Microsoft Sql Server Microsoft Dynamics 365 Microsoft Dynamics Crm Consulting Microsoft Excel Research Data Analytics Data Models Customer Service Customer Relationship Management Solution Architecture Microsoft Powerpoint

Thomas Jacob Education Details

Frequently Asked Questions about Thomas Jacob

What company does Thomas Jacob work for?

Thomas Jacob works for Anthology Inc

What is Thomas Jacob's role at the current company?

Thomas Jacob's current role is CRM Practice Manager @ Anthology Inc | CRM, Dynamics 365, Data Models.

What schools did Thomas Jacob attend?

Thomas Jacob attended Mahatma Gandhi University, Kendriya Vidyalaya.

What skills is Thomas Jacob known for?

Thomas Jacob has skills like Leadership, Microsoft Sql Server, Microsoft Dynamics 365, Microsoft Dynamics Crm, Consulting, Microsoft Excel, Research, Data Analytics, Data Models, Customer Service, Customer Relationship Management, Solution Architecture.

Who are Thomas Jacob's colleagues?

Thomas Jacob's colleagues are Dhanush Bp, Gina Catherine Reina, George Hogge, Karthik Palanisamy, Pavan Kalyan M R, Neko Conley, Bin Liu.

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