Locobuzz is a new-generation digital customer experience management platform that completely transforms your business, and helps build everlasting relationships with your customers like never before.

• Assist and generate human resource policies and communicate relevant policies to staff in a regular manner.• Creating job profiles & responsibilities at all levels, Ensuring business needs for hiring are met.• Creating evaluation criteria, appraisal forms & initiating & conducting process for appraisal.• Candidate orientation & planning of work, Maintain staff files and records in electronic and paper form.• Daily contact with all consultants to monitor engagement & time sheets, Strategizing team structure for efficient operations.• Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities• Gather and analyze data with useful HR metrics, like time to hire and staff turnover rates.• As social media today is a magnet for talent acquisition, discuss strategies with the relevant team and ensure that the social media accounts are regularly updated.

• Streamlined HR efficiencies, coordinated new hire orientations and provided on boarding and training for new employees.• Devised hiring and recruitment policies.• Managed full-cycle recruiting process by sourcing, screening and interviewing candidates.• Facilitated on boarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.• Directed on boarding and training for new employees, keeping company operations smooth and production efficient with skilled candidates.• Recruited top talent to maximize profitability.• Briefed new hires on essential job information, such as company policies, employment benefits and job duties.

Part of the Property & Casualty Insurance team, responsible for working and analyzing insurance policies for various lines of business.Responsibilities involved:• Detailing of insurance policies for various Lines of Business• Working 180 days prior to the renewal of the insurance policies• Reviewing and delivering policies within compliance time frame• Researching and responding to the client service specialists’ queries about insurance program and coverage• Analyzing policies for different Lines of Business• Preparing process related documents like Exposure Workbook, Proposal Workbook and Submission Documents• Responding to queries & providing detailed analysis of error type and ways to reduce it• Supporting Client Service Specialist and local office in their day to day activities

• Training new batches (Process training)• Handling call queue• Conducting V&A sessions• Taking inbound Escalations• Uploading data of connected system • Coordination with team for process updates.