Goal oriented senior level IT professional with extensive experience in designing, developing, tuning, testing, managing and delivering multiple business critical projects for finance and insurance industries. Team player with ‘can do attitude’ and strong analytical skills who is well versed with software development life cycle and Agile (Scrum).Expertise includes:• Business Analysis• Data Analysis and Data Validation• Business Solutions Architect• Project Management• Resource Management• Quality Assurance• Production Support and Maintenance• Scrum Master• Team ManagementProject Manager, Scrum Master, Business/Data Analyst, Solution Architect and SME for card and retail services customer care call center front end applications.• Application lead for Customer Care facing frond end application developed in VB 6.0, Sybase and UNIX. • Collaborate with technical teams and play Solution Architect role for key regulatory FACT act and UDAP compliance projects.• Consult with business in business process improvement and provide quick and easy solutions to production challenges and opportunities.• Upgraded Sybase servers to V 15.1 and facilitated role swapping of primary and DR servers between HSBC and Capital one.• Worked as a Disaster Recovery specialist to ensure safe maintenance upkeep of organizational data, servers, and software binaries.• Architected and delivered multiple cross company projects involving data and legal entity separation.• Led and managed multiple business critical projects for legal day 1 Capital one acquisition.• Provide 24/7 Production Support, provide resolution over crisis calls. • Provide functional expertise and guidance in implementing new customer care credit card application for Costco Canada.• Wrote custom business rules for Moody’s Data Elements. • Performed data Validation by developing sas scripts via Analytic Client Tool for projects like ISST • (Intelligent Sales and Service Transformation) and Pega-CRM Integration.• Managed the team of 15 associates providing L1 support for Merchant Acquiring business.• Executed multiple agile ceremonies while performing Scrum Master Role. Ceremonies were Sprint Review, Sprint Retrospective, Sprint Planning, Core Sessions, and Daily Stand Ups.