Swara Vaidya Email & Phone Number

South Bend, Indiana, United States

West Lafayette, Indiana, United States

• Trained multiple new team members on POS system operation, customer service and food preparation.• Resolved customer concerns and queries proactively preventing loss of business.• Worked in and adapted to both Build-to-order and Build-to-stock food preparation approaches.

Middlebury, Indiana, United States

• Implemented a 2D barcode (PDF417) in Inventory Tags used complex wide to futureproof the tags.• Created a Defect Tracking Tool in MS Excel to help in tracking common defects in a widely used part by collaborating with the Supplier, Internal Supplier Quality Team, and Production Staff.• Enhanced critical processes resulting in 20% reduction in time taken to fill Log Nonconformance forms.

Mumbai, Maharashtra, India

• Drafted and reviewed over 200 complex questions and comments maintaining a clear line of communication with Quality Control and Validation personnel on Confluence and JIRA.• Conducted daily standup meetings to ensure effective communication in a team of 10+ members.

Mumbai, Maharashtra, India

• Managed the Quality Assurance team of 4 members in the project since June 2020, apportioning workload and delivering every sprint goal in a timely manner.• Identified the 7 most common bugs in the algorithms and developed a Self-QA checklist for all software engineers resulting in 80% decline of bugs.• Used shortcuts in Google Sheets resulting in 20% reduction in time spent on drafting weekly report.• Collaborated cross functionally with the Development team, QA team and the Project coordinator.• Conducted quality assurance on 1100+ Math and Chemistry algorithms by identifying and reporting over 4000 bugs using Redmine (Issue tracker).• Trained and mentored 2 junior quality engineers while handling weekly workload.

Master Of Science - Ms, Global Supply Chain Management

Bachelor Of Engineering, Electronics And Telecommunication Engineering