• Overall 10+ years of IT experience, including 8 years of experience in Telecom domain with expertise in Legacy (C/C++), hybrid and scripting application development. • Includes onsite experience of 2.3 years with US based telecom giant – AT&T in managing project deliverables, client’s escalations/concerns, periodic meeting with clients, handling outages, providing 24x7 support.• Design and development of flexible applications to meet challenges of different Customer Service Request (CSR) resolution related to Telecom services.• Developing various libraries using native Rogue Wave C/C++ APIs for interacting with external application.• Developing various console applications using Shell Scripts and Cron to achieve automation of various manual tasks.