Interact with the residents to understand their activity needs before designing and implementing activityprograms.Deal with dementia specific residents and improve their quality of life by providing person-centred careDocument records related to the residence healthcare, clinical and wellbeing and ACFI.Assist elderly and fragile patients with their exercise, hygiene, input/output and weight control.Perform wound dressing and check their BSL, BP, Oxygen and Temperature.Audit residents’ files and supervise the staff members to improve services regarding documentation and personal care.

Accounts PayableAccount ReceivableReconciliationWork on Xero softwareDay to day inquiries relating to accounts department

Recorded customer payments and deposits.Handled 50+ customer cash, cheque and draft per day.Performed bank reconciliations on daily bases.Documented all the files regarding customer accounts.Faced customer in front desk opening accounts, issuing statements, issuing checks and all other teller jobs.