Swathi P V Email & Phone Number

Bengaluru, Karnataka, India

Delivered as a Program Manager on the organization-level initiatives (across cross-functional teams) for the COO, to improve contribution margin, address improvement or redesign of current processes at an account level.Monitored and reported progress and data driven insights to the top management through dashboards.Spearheaded the implementation of key strategic initiatives by working with cross-functional teams to create multi dimensional views on resource analytics and identify potential benefit generating channels.

Bengaluru, Karnataka, India

Delivered business process re-engineering initiative for Resource Supply Chain by identifying gaps and potential improvements. Documented existing processes (Process Mapping), analyzed, and designed Demand Forecasting model as part of the Target Operating Model design, and developed comprehensive project plans to ensure key requirements are well documented and cascaded to relevant teams.Steered Organization Simplification exercise at global level, implemented change management principles and handled communications for effective delivery

Hyderabad, Telangana, India

Designed and implemented a strategic roadmap for an organization wide digital transformation initiative. Assessed current systems, processes, challenges and market capabilities for the client, and managed transition from legacy architecture to ERP using AGILE methodology.Established SOPs and recommended data driven solutions to improve operational efficiencies Streamlined client’s business processes using process optimization techniques (BPR) to consolidate claims for their Knowledge Management Optimization project.Developed & proposed solutions with an objective of creating customer experience across digital channels, facilitated continuous process improvement leading to a decrease in client’s turn around time and an improvement in productivity.Implemented process and determined KPIs for teams to ensure system data integrity. Led digital experience delivery by developing tool-based process maps to standardize workflow.

Bengaluru Area, India

To analyse the requirements of the client, identify the scope of implementation and provide an optimized code.

Master'S Degree, Business Administration And Management, General

Bachelor Of Engineering (B.E.), Electronics And Communication Engineering

Activities and Societies: ERUDITES, yOUva, The Social Cause As a member of Placement committee, I collaborated with Placement Officer.