Swetha Mohan Email & Phone Number

Danville, Ca, Us

-Detected and resolved discrepancies in product specifications, resulting in a substantial 25% decrease in manufacturing errors and fostering crystal-clear communication across the production team.-Spearheaded the adoption of Agile methodology and orchestrated daily stand-up meetings to ensure seamless collaboration among team members, leading to an impressive 30% reduction in time-to-market for new product features.-Established a streamlined process for producing product narratives, cutting production time by an impressive 30% and bolstering overall efficiency across cross-functional teams.Introduced Scrum and Kanban methodologies to streamline the product development process, achieving a notable 20% decrease in time-to-market for new features and enhancements.-Formulated comprehensive product roadmaps for multiple products, leveraging market research and customer feedback to prioritize features and enhancements, driving a commendable 20% increase in customer satisfaction scores.-Engineered and implemented an optimized process for crafting technical stories in JIRA and Confluence, resulting in a significant 20% uptick in team productivity.-Collaborated closely with support teams to analyze customer feedback and market trends, influencing product roadmap decisions that contributed to a significant 15% boost in customer satisfaction ratings.

-Spearheaded the successful launch of three Minimum Viable Products (MVPs) within demanding timelines, collaborating closely with engineering and design teams to deliver top-tier products aligned with customer needs, fostering a remarkable 30% increase in monthly active users.-Pioneered and supervised the seamless integration of the Customer Onboarding portal into the cutting-edge Commercial Banking platform - TreasuryNow, driving a substantial 30% enhancement in customer onboarding efficiency.-Directed the management of backlog prioritization and sprint planning processes, resulting in an impressive 20% reduction in development time for new features.-Orchestrated cross-functional collaboration with teams spanning Engineering, Design, Marketing, and Business to elevate the user experience of the Customer Onboarding portal, culminating in a notable 20% boost in user satisfaction ratings and a 15% reduction in customer churn rate.-Formulated comprehensive product roadmaps tailored for enterprise technology solutions, yielding a significant 20% improvement in the on-time delivery of projects.

Slough, Edinburgh (United Kingdom) & Bangalore

-Spearheaded and oversaw comprehensive end-to-end testing endeavors for the migration of the Tesco Bank Credit Cards program from its legacy platform with Royal Bank of Scotland, ensuring a smooth transition and uninterrupted customer service, while achieving a 100% success rate in migration without any disruption to service.-Introduced an agile testing methodology, resulting in a notable 20% decrease in testing time and enhancing the website's time-to-market by 2 weeks, thereby accelerating the release cycle and increasing overall efficiency.

Bangalore

-Orchestrated and guided a proficient team of 10 testing specialists to achieve seamless completion of all testing efforts for the integration of TSYS Customer Insight, culminating in a notable 15% reduction in overall implementation time, streamlining the project timeline and enhancing operational efficiency.-Engaged in close collaboration with cross-functional teams to meticulously develop and execute comprehensive test plans for the integration of TSYS Customer Insight, resulting in an impressive 98% accuracy rate in identifying and resolving system issues, ensuring robust system performance and minimizing potential disruptions.

Be, Electrical And Electronics Engineering

Product Management Fellowship

Product Management For Ai & Ml